Deskripsi pekerjaan
Ferro Ubud mencari Restaurant General Manager yang luar biasa untuk memimpin operasional harian di Ubud, Bali. Peran ini bersifat full-time dan on-site, bertanggung jawab penuh atas seluruh aspek operasional restoran. Anda akan mengawasi operasional Front of The House dan Back of The House, termasuk kualitas makanan, layanan, kebersihan, serta alokasi tenaga kerja. Tanggung jawab utama mencakup pemantauan kinerja penjualan, pengelolaan biaya operasional (food cost & labor cost), penyelesaian masalah operasional, serta memastikan seluruh standar SOP dan kebijakan perusahaan diimplementasikan dengan baik untuk memberikan pengalaman terbaik bagi tamu.
Tanggung jawab: Oversee and monitor daily restaurant operations to ensure that all areas operate in accordance with SOPs and company standards; Oversee and monitor Front of The House & Back of The House operations, including service, kitchen, cleanliness, preparation, dan workflow; Oversee and monitor staff attendance, manpower allocation, shift schedule, and productivity; Oversee and monitor food quality, service quality, guest experience, and operational standards; Conduct regular operational checks and immediately follow up if any issues are found; Coordinate with Kitchen, Service, HR, Finance, and other departments to resolve operational problems; Monitor stock, wastage, food cost, labor cost, and other operational expenses; Monitor daily sales performance and identify opportunities to improve revenue; Ensure all SOP, hygiene, safety, and company policies are properly implemented; Handle and resolve guest complaints and operational incidents; Monitor team performance and ensure managers/supervisors properly follow up on their responsibilities; Identify operational risks before they become bigger issues and propose solutions to management; Prepare and submit daily/weekly operational reports to management.
Tanggung jawab
- Oversee and monitor daily restaurant operations to ensure that all areas operate in accordance with SOPs and company standards
- Oversee and monitor Front of The House & Back of The House operations, including service, kitchen, cleanliness, preparation, dan workflow
- Oversee and monitor staff attendance, manpower allocation, shift schedule, and productivity
- Oversee and monitor food quality, service quality, guest experience, and operational standards
- Conduct regular operational checks and immediately follow up if any issues are found
- Coordinate with Kitchen, Service, HR, Finance, and other departments to resolve operational problems
- Monitor stock, wastage, food cost, labor cost, and other operational expenses
- Monitor daily sales performance and identify opportunities to improve revenue
- Ensure all SOP, hygiene, safety, and company policies are properly implemented
- Handle and resolve guest complaints and operational incidents
- Monitor team performance and ensure managers/supervisors properly follow up on their responsibilities
- Identify operational risks before they become bigger issues and propose solutions to management
- Prepare and submit daily/weekly operational reports to management
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 18.000.000 – Rp 20.000.000 per month