Deskripsi pekerjaan
PT Global Digital Niaga Tbk (Blibli) is a major player in the Indonesian digital commerce landscape. The Institution division focuses on B2B services, specifically catering to FMCG and Manufacturing sectors. As an Account Senior Officer, you will improve and analyze account operational processes by enhancing vendor registration workflows, PO flow performance, operational reporting quality, and SKU management to support SLA adherence. You will provide technical guidance to junior officers, coordinate with Finance on invoice settlement issues, and lead process improvement initiatives to streamline onboarding and ensure smooth B2B customer activation.
Tanggung jawab: Improve vendor registration workflows to enhance accuracy, compliance, and processing efficiency; Analyze PO flow performance and provide technical guidance to junior officers to support SLA adherence; Enhance operational reporting on RFQ, PO, and indent activities by improving data quality and analysis for operational decision support; Coordinate with Finance to resolve invoice settlement issues and advise on process improvements to ensure timely completion; Improve SKU creation and maintenance processes to support operational readiness and new product activation; Provide technical guidance and mentoring to junior officers in handling pricing and stock-related operational inquiries; Lead small process improvement initiatives to streamline onboarding execution and ensure smooth B2B customer activation; Support account teams by analyzing operational signals and advising on actions to maintain account activity and consistency.
Tanggung jawab
- Improve vendor registration workflows to enhance accuracy, compliance, and processing efficiency
- Analyze PO flow performance and provide technical guidance to junior officers to support SLA adherence
- Enhance operational reporting on RFQ, PO, and indent activities by improving data quality and analysis for operational decision support
- Coordinate with Finance to resolve invoice settlement issues and advise on process improvements to ensure timely completion
- Improve SKU creation and maintenance processes to support operational readiness and new product activation
- Provide technical guidance and mentoring to junior officers in handling pricing and stock-related operational inquiries
- Lead small process improvement initiatives to streamline onboarding execution and ensure smooth B2B customer activation
- Support account teams by analyzing operational signals and advising on actions to maintain account activity and consistency
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi