Deskripsi pekerjaan
Kami mencari Tour and Travel Coordinator yang berdedikasi untuk bergabung dalam tim kami. Posisi ini berperan penting dalam memberikan pengalaman perjalanan yang luar biasa bagi klien, mulai dari pemesanan awal hingga keberangkatan. Sebagai koordinator, Anda akan mengelola itinerary perjalanan, memastikan akomodasi dan transportasi terkonfirmasi, serta berkomunikasi dengan klien untuk memberikan rekomendasi yang sesuai dengan anggaran dan preferensi mereka. Anda juga bertanggung jawab menyiapkan dokumen perjalanan, memantau operasional tur, serta menangani pembayaran dan rekonsiliasi paket tur.
Tanggung jawab: Coordinate and manage tour itineraries, ensuring all bookings, accommodations, transportation and activities are confirmed and organised; Liaise with clients to understand their travel requirements, preferences and budgets, providing tailored recommendations and solutions; Manage client communications throughout the booking and travel process, providing timely updates and addressing any enquiries or concerns; Prepare comprehensive travel documentation including itineraries, confirmations, vouchers and travel guides for clients; Monitor tour operations and resolve any issues that may arise during client travel experiences; Maintain accurate records of bookings, payments and client information in our management systems; Collaborate with local guides, hotels and activity providers to ensure quality service delivery; Handle payments, invoicing and reconciliation of tour packages; Provide exceptional customer service and support to ensure client satisfaction and repeat business.
Tanggung jawab
- Coordinate and manage tour itineraries, ensuring all bookings, accommodations, transportation and activities are confirmed and organised
- Liaise with clients to understand their travel requirements, preferences and budgets, providing tailored recommendations and solutions
- Manage client communications throughout the booking and travel process, providing timely updates and addressing any enquiries or concerns
- Prepare comprehensive travel documentation including itineraries, confirmations, vouchers and travel guides for clients
- Monitor tour operations and resolve any issues that may arise during client travel experiences
- Maintain accurate records of bookings, payments and client information in our management systems
- Collaborate with local guides, hotels and activity providers to ensure quality service delivery
- Handle payments, invoicing and reconciliation of tour packages
- Provide exceptional customer service and support to ensure client satisfaction and repeat business
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 5.500.000 – Rp 7.000.000 per month
- Batas lamaran
- 19 November 2026
Cara melamar
- Lamar melalui platform
- Kirim lamaran melalui email: recruitment@sinunet.id
- Buka tautan lamaran resmi