Deskripsi pekerjaan
Posisi ini bertanggung jawab dalam merancang, mengembangkan, dan menyampaikan program pelatihan bagi karyawan toko dan kantor. Peran ini mencakup pembuatan materi pembelajaran digital, pengelolaan administrasi pelatihan, serta evaluasi efektivitas program. Bekerja sama dengan tim HR dan operasional, posisi ini bertujuan untuk memastikan standar layanan dan kompetensi karyawan tetap terjaga melalui metode pembelajaran yang inovatif.
Tanggung jawab: Design and develop training syllabus, materials, and evaluations; Deliver training sessions (offline, online, blended learning) for store & office employees; Create digital learning content (articles, videos, interactive materials); Manage training administration, reporting, and LMS; Collaborate with HR, retail, and operations teams to align training needs; Evaluate training effectiveness and continuously improve methods.
Kualifikasi: Minimum D3/S1, preferably in Psychology, Communication, or Education; Fresh graduates welcome; 2–3 years of experience in retail/sales/customer service preferred; Basic knowledge of retail operations (sales, service excellence, SOP); Strong presentation, communication, and public speaking skills; Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing); Willing to travel to stores/branches and able to work with targets; Energetic, open to learning, and passionate about employee development.
Tanggung jawab
- Design and develop training syllabus, materials, and evaluations
- Deliver training sessions (offline, online, blended learning) for store & office employees
- Create digital learning content (articles, videos, interactive materials)
- Manage training administration, reporting, and LMS
- Collaborate with HR, retail, and operations teams to align training needs
- Evaluate training effectiveness and continuously improve methods
Kualifikasi
- Minimum D3/S1, preferably in Psychology, Communication, or Education
- Fresh graduates welcome; 2–3 years of experience in retail/sales/customer service preferred
- Basic knowledge of retail operations (sales, service excellence, SOP)
- Strong presentation, communication, and public speaking skills
- Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing)
- Willing to travel to stores/branches and able to work with targets
- Energetic, open to learning, and passionate about employee development
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi