Deskripsi pekerjaan
Job Summary The Reservations & Operations Staff will be responsible for managing tour bookings, coordinating itineraries, and overseeing daily operational activities to ensure smooth, high-quality travel experiences for clients. This role requires close coordination with hotels, transportation providers, tour guides, and local partners, as well as strong organizational and communication skills. Key Responsibilities Process and manage tour bookings and reservations accurately and in a timely manner Prepare, update, and monitor client itineraries from confirmation through completion of trips Coordinate daily operational activities to ensure all logistics run smoothly Liaise with hotels, transport providers, tour guides, and other local partners to confirm arrangements and resolve issues Monitor ongoing trips and respond promptly to any operational issues or client concerns Ensure a high standard of customer service throughout the client's travel experience Maintain accurate records of bookings, payments, and partner communications Qualifications & Requirements Minimum Diploma (D3) or Bachelor's Degree (S1) in any major; background in Tourism, Hospitality, Business Administration is an advantage Prior experience in travel operations, reservations, or tour coordination is a
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.500.000 – Rp 6.500.000 per month