Deskripsi pekerjaan
Posisi Account Receivable Officer memegang peranan krusial dalam mengelola dan merekonsiliasi pembayaran masuk dari berbagai sumber, termasuk agen perjalanan online (OTA), pemesanan langsung, dan layanan concierge. Peran ini memastikan pencatatan pendapatan yang akurat serta mendukung pengambilan keputusan keuangan yang tepat. Tanggung jawab harian meliputi rekonsiliasi laporan bank, pencatatan kurs mata uang asing, penyiapan dan penerbitan faktur kepada pemilik properti, serta pemantauan selisih pembayaran. Pemegang posisi juga bertugas mengelola siklus piutang secara menyeluruh mulai dari pemesanan hingga penerimaan kas, memverifikasi potongan komisi, menangani laporan saldo harian, serta melakukan pelaporan keuangan secara berkala guna menjaga akurasi serta transparansi finansial perusahaan.
Tanggung jawab: Perform daily and monthly reconciliation of bank statements to ensure all transactions are accurately recorded and matched; Investigate and resolve discrepancies in a timely manner; Review daily check-in data and align it with reservations and booking systems; Ensure all guest arrivals are properly recorded for revenue recognition; Update daily exchange rates in the system to ensure accurate conversion for foreign payments and reports; Record commission expenses related to each booking upon guest check-out; Ensure correct allocation of commission per OTA or sales channel; Reconcile payments received from 6–7 OTA platforms with booking data and channel manager reports; Verify deductions (commission, service fees, adjustments) and ensure correct net revenue entry; Monitor and record concierge service revenues and guest payments; Ensure accurate allocation to respective villa owners; Prepare and distribute daily cash/bank balance reports to management; Highlight unusual variances for review; Perform weekly reconciliation of revenue across all OTAs, direct bookings, and channel manager data; Ensure accuracy in revenue distribution between company and property owners; Prepare and issue invoices to property owners for management fees, service charges, or other billable items; Track outstanding receivables and follow up with clients for timely settlement; Identify and monitor any shortfalls or discrepancies in expected incoming payments; Escalate and coordinate with relevant teams for resolution; Detect and report any unusual or suspicious transactions; Immediately escalate such cases to the supervisor for further review and action; Reconcile the end-to-end chain of booking, guest check-in, revenue recognition, receivable, OTA payout, and bank receipt; Investigate breaks in the chain and document resolution or escalation; Monitor guest booking deposits, deferred revenue, unrecognized booking balances, check-ins not yet released, cancellations, and refunds; For each OTA, reconcile gross bookings, OTA fees, adjustments, refunds, net payouts, and actual bank receipts; Maintain AR aging, identify overdue balances, follow up with responsible teams, and escalate material long-outstanding balances; Confirm revenue is assigned to the correct Reporting Month under Betterplace's established rules; escalate exceptions rather than changing the rule; Reconcile OTA, direct booking, and concierge receivables; review guest deposits, unallocated payments, outstanding invoices, and revenue cut-off before closing; Bank Reconciliation; Daily Guest Check-in Report; Foreign Exchange Rate Update; Booking/Reservation Commission Entry at Check-out; OTA Payment Reconciliation; Concierge Payment Tracking; Daily Balance Report; Weekly Revenue Reconciliation; Invoice Real Estate; Monitoring of Shortfalls in Incoming Payments; Suspicious Transaction Reporting; Booking-to-Cash Reconciliation; Guest Deposit and Deferred Revenue Monitoring; OTA Receivable Reconciliation; AR Month-End Closing.
Tanggung jawab
- Perform daily and monthly reconciliation of bank statements to ensure all transactions are accurately recorded and matched
- Investigate and resolve discrepancies in a timely manner
- Review daily check-in data and align it with reservations and booking systems
- Ensure all guest arrivals are properly recorded for revenue recognition
- Update daily exchange rates in the system to ensure accurate conversion for foreign payments and reports
- Record commission expenses related to each booking upon guest check-out
- Ensure correct allocation of commission per OTA or sales channel
- Reconcile payments received from 6–7 OTA platforms with booking data and channel manager reports
- Verify deductions (commission, service fees, adjustments) and ensure correct net revenue entry
- Monitor and record concierge service revenues and guest payments
- Ensure accurate allocation to respective villa owners
- Prepare and distribute daily cash/bank balance reports to management
- Highlight unusual variances for review
- Perform weekly reconciliation of revenue across all OTAs, direct bookings, and channel manager data
- Ensure accuracy in revenue distribution between company and property owners
- Prepare and issue invoices to property owners for management fees, service charges, or other billable items
- Track outstanding receivables and follow up with clients for timely settlement
- Identify and monitor any shortfalls or discrepancies in expected incoming payments
- Escalate and coordinate with relevant teams for resolution
- Detect and report any unusual or suspicious transactions
- Immediately escalate such cases to the supervisor for further review and action
- Reconcile the end-to-end chain of booking, guest check-in, revenue recognition, receivable, OTA payout, and bank receipt
- Investigate breaks in the chain and document resolution or escalation
- Monitor guest booking deposits, deferred revenue, unrecognized booking balances, check-ins not yet released, cancellations, and refunds
- For each OTA, reconcile gross bookings, OTA fees, adjustments, refunds, net payouts, and actual bank receipts
- Maintain AR aging, identify overdue balances, follow up with responsible teams, and escalate material long-outstanding balances
- Confirm revenue is assigned to the correct Reporting Month under Betterplace's established rules; escalate exceptions rather than changing the rule
- Reconcile OTA, direct booking, and concierge receivables; review guest deposits, unallocated payments, outstanding invoices, and revenue cut-off before closing
- Bank Reconciliation
- Daily Guest Check-in Report
- Foreign Exchange Rate Update
- Booking/Reservation Commission Entry at Check-out
- OTA Payment Reconciliation
- Concierge Payment Tracking
- Daily Balance Report
- Weekly Revenue Reconciliation
- Invoice Real Estate
- Monitoring of Shortfalls in Incoming Payments
- Suspicious Transaction Reporting
- Booking-to-Cash Reconciliation
- Guest Deposit and Deferred Revenue Monitoring
- OTA Receivable Reconciliation
- AR Month-End Closing
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.500.000 – Rp 5.000.000 per month