Deskripsi pekerjaan
Bali Management Villas mencari Quality Control Assistant yang termotivasi untuk mendukung Quality Control Manager dalam memelihara dan memantau standar pelayanan serta properti di berbagai vila. Posisi ini menuntut ketelitian tinggi, kemampuan komunikasi bahasa Inggris yang sangat baik, serta koordinasi yang efektif dengan pemilik properti, klien, dan berbagai departemen internal guna memastikan kualitas layanan yang konsisten.
Tanggung jawab: Provide quality control and organizational support directly to the Quality Control Manager; Conduct regular inspections and quality checks across villa properties; Identify, document, and report discrepancies or areas of improvement in property standards and services; Communicate directly with property owners and clients regarding quality-related matters and agreements; Explain and coordinate quality standards and agreements, ensuring clear communication and understanding; Coordinate with all departments to ensure smooth execution of corrective actions and follow-ups; Act as a liaison between the Quality Control Manager, owners, clients, and internal teams; Prepare quality reports, checklists, presentations, documents, and other materials as required; Handle confidential information and documents with a high level of professionalism and discretion; Assist the QC Manager with daily business activities, quality audits, arrangements, and other administrative tasks.
Kualifikasi: Diploma or Bachelor's degree in Hospitality, Tourism, or a related field; Minimum 2–3 years of experience as a Quality Control Assistant, Quality Assurance, or similar role supporting senior management; Strong English proficiency, both verbal and written, with confidence in communicating directly with clients and property owners; Excellent communication and interpersonal skills; Able to understand, explain, and coordinate quality standards or business-related documents; Strong coordination skills and able to work effectively with multiple departments; Proficient in Microsoft Office; Willing to mobilize/travel across various villa properties as required; Must be domiciled in Bali.
Tanggung jawab
- Provide quality control and organizational support directly to the Quality Control Manager
- Conduct regular inspections and quality checks across villa properties
- Identify, document, and report discrepancies or areas of improvement in property standards and services
- Communicate directly with property owners and clients regarding quality-related matters and agreements
- Explain and coordinate quality standards and agreements, ensuring clear communication and understanding
- Coordinate with all departments to ensure smooth execution of corrective actions and follow-ups
- Act as a liaison between the Quality Control Manager, owners, clients, and internal teams
- Prepare quality reports, checklists, presentations, documents, and other materials as required
- Handle confidential information and documents with a high level of professionalism and discretion
- Assist the QC Manager with daily business activities, quality audits, arrangements, and other administrative tasks
Kualifikasi
- Diploma or Bachelor's degree in Hospitality, Tourism, or a related field
- Minimum 2–3 years of experience as a Quality Control Assistant, Quality Assurance, or similar role supporting senior management
- Strong English proficiency, both verbal and written, with confidence in communicating directly with clients and property owners
- Excellent communication and interpersonal skills
- Able to understand, explain, and coordinate quality standards or business-related documents
- Strong coordination skills and able to work effectively with multiple departments
- Proficient in Microsoft Office
- Willing to mobilize/travel across various villa properties as required
- Must be domiciled in Bali
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Rp 8.000.000 per month