Deskripsi pekerjaan
Villas R Us, a well-established villa and resort management company in Bali, is currently looking for experienced and motivated professionals to join its growing team. The company offers several career opportunities at its head office and operational properties in Bali. As Junior Reservation, you will handle daily room bookings, process reservations and cancellations accurately, coordinate with front office and sales teams, and maintain professional communication with guests and partners to ensure seamless booking operations.
Kualifikasi: Minimum 6 months of experience in hotel or villa reservations (Reservation or Front Office experience is preferred); Strong attention to detail and good communication skills; Able to handle room reservations, amendments, cancellations, confirmations, and special requests accurately; Good knowledge of Microsoft Excel; experience with PMS, OTA platforms, and reservation systems is an advantage; Able to manage bookings from direct reservations, OTAs, travel agents, and other booking channels; Able to prepare daily and monthly reservation reports, occupancy reports, pickup reports, and booking summaries; Able to coordinate with Front Office, Sales, Revenue, Finance, and Operations teams; Professional in communicating with guests, travel agents, and business partners; Understand room availability, rates, restrictions, and basic revenue management concepts; Responsible, responsive, customer-oriented, organized, and able to multitask.
Kualifikasi
- Minimum 6 months of experience in hotel or villa reservations (Reservation or Front Office experience is preferred)
- Strong attention to detail and good communication skills
- Able to handle room reservations, amendments, cancellations, confirmations, and special requests accurately
- Good knowledge of Microsoft Excel; experience with PMS, OTA platforms, and reservation systems is an advantage
- Able to manage bookings from direct reservations, OTAs, travel agents, and other booking channels
- Able to prepare daily and monthly reservation reports, occupancy reports, pickup reports, and booking summaries
- Able to coordinate with Front Office, Sales, Revenue, Finance, and Operations teams
- Professional in communicating with guests, travel agents, and business partners
- Understand room availability, rates, restrictions, and basic revenue management concepts
- Responsible, responsive, customer-oriented, organized, and able to multitask
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
Cara melamar
Interested candidates are invited to send their updated CV via email with the subject Your Name – Position Applied.