Deskripsi pekerjaan
Posisi ini mengusung fungsi ganda di mana tanggung jawab utamanya adalah mengelola dan memelihara seluruh sistem, infrastruktur, serta platform teknologi informasi di perusahaan. Ketika beban kerja IT sedang ringan, staf ini akan secara aktif berkontribusi pada Departemen Operasional untuk mendukung manajemen stok, administrasi pengadaan, serta berbagai tugas operasional umum. Peran ini melapor langsung kepada Operations Manager dengan pengawasan administrator sistem oleh Company Director, menuntut ketelitian tinggi, disiplin, dan kemampuan bekerja mandiri. Ruang lingkup pekerjaan di bidang IT mencakup konfigurasi dan pemeliharaan perangkat komputer staf, pengelolaan akun dan kredensial perusahaan, administrasi Microsoft 365, pengaturan telepon kantor dan jaringan Wi-Fi, serta dukungan teknis lini pertama. Sementara itu, cakupan tugas operasional meliputi penerimaan barang dan pembaruan catatan inventaris, penyiapan dokumen pengadaan, penanganan administrasi umum, serta koordinasi logistik dan pemeliharaan perpustakaan dokumen perusahaan.
Tanggung jawab: A. IT Systems & Infrastructure; Set up, configure, and maintain staff computers (Windows/macOS), including OS imaging, software installation, and hardware troubleshooting; Manage all company accounts, staff passwords, and access credentials using a secure password manager — enforce password hygiene and offboarding protocols; Administer Microsoft 365 (M365) including Exchange Online, Teams, SharePoint, OneDrive, and Intune; manage user licences, groups, shared mailboxes, and permissions; Maintain all access-level configurations across platforms at the direction of the Director (Administrator); no staff member shall hold Admin rights other than the Director; Set up and manage office phones (desk phones and mobile lines), internal extensions, and communication integrations; Configure and maintain Wi-Fi networks, routers, and any office networking equipment; Support and maintain third-party platforms used by the company — including CRM (Zoho), cloud storage, and any future SaaS tools onboarded; Develop and enforce a basic IT policy covering device usage, data security, and software licensing compliance; Maintain an IT asset register and ensure all devices, licences, and subscriptions are tracked and renewed on time; Provide first-line IT support to all staff; escalate to vendors or third parties when needed; B. Operations Support (During IT Off-Peak Hours); Assist with stock management activities: receiving goods, updating inventory records, and supporting stock-take exercises; Prepare and process basic procurement and purchasing documentation under the direction of the Operations Manager; Support general administration: filing, document management, correspondence, and record-keeping; Assist with logistics coordination for deliveries, warehouse management, and vendor follow-up; Help maintain the company's SharePoint document library and internal filing structures; Carry out other operational tasks as assigned by the Operations Manager.
Kualifikasi: Essential:; Minimum D3/S1 in Information Technology, Computer Science, Information Systems, or a related field — or equivalent hands-on experience; 1–3 years of working experience in an IT support, helpdesk, or systems administration role; Solid working knowledge of Microsoft 365 administration: user management, Teams, SharePoint, Exchange, and OneDrive; Competent in setting up and troubleshooting Windows-based computers; basic macOS knowledge is a plus; Experience managing user accounts, access controls, and passwords across multiple platforms; Strong attention to detail, self-discipline, and the ability to work with minimal supervision; Good communication skills in Bahasa Indonesia; basic English for reading technical documentation; Preferred (Nice-to-Have):; Familiarity with CRM platforms (Zoho CRM is a plus) or other SaaS business tools; Basic understanding of networking — IP configuration, Wi-Fi setup, VLAN basics; Experience in a small-to-medium business environment where you wore multiple hats; Exposure to inventory or warehouse management systems; Interest in renewable energy or technology-driven industries.
Tanggung jawab
- A. IT Systems & Infrastructure
- Set up, configure, and maintain staff computers (Windows/macOS), including OS imaging, software installation, and hardware troubleshooting
- Manage all company accounts, staff passwords, and access credentials using a secure password manager — enforce password hygiene and offboarding protocols
- Administer Microsoft 365 (M365) including Exchange Online, Teams, SharePoint, OneDrive, and Intune; manage user licences, groups, shared mailboxes, and permissions
- Maintain all access-level configurations across platforms at the direction of the Director (Administrator); no staff member shall hold Admin rights other than the Director
- Set up and manage office phones (desk phones and mobile lines), internal extensions, and communication integrations
- Configure and maintain Wi-Fi networks, routers, and any office networking equipment
- Support and maintain third-party platforms used by the company — including CRM (Zoho), cloud storage, and any future SaaS tools onboarded
- Develop and enforce a basic IT policy covering device usage, data security, and software licensing compliance
- Maintain an IT asset register and ensure all devices, licences, and subscriptions are tracked and renewed on time
- Provide first-line IT support to all staff; escalate to vendors or third parties when needed
- B. Operations Support (During IT Off-Peak Hours)
- Assist with stock management activities: receiving goods, updating inventory records, and supporting stock-take exercises
- Prepare and process basic procurement and purchasing documentation under the direction of the Operations Manager
- Support general administration: filing, document management, correspondence, and record-keeping
- Assist with logistics coordination for deliveries, warehouse management, and vendor follow-up
- Help maintain the company's SharePoint document library and internal filing structures
- Carry out other operational tasks as assigned by the Operations Manager
Kualifikasi
- Essential:
- Minimum D3/S1 in Information Technology, Computer Science, Information Systems, or a related field — or equivalent hands-on experience
- 1–3 years of working experience in an IT support, helpdesk, or systems administration role
- Solid working knowledge of Microsoft 365 administration: user management, Teams, SharePoint, Exchange, and OneDrive
- Competent in setting up and troubleshooting Windows-based computers; basic macOS knowledge is a plus
- Experience managing user accounts, access controls, and passwords across multiple platforms
- Strong attention to detail, self-discipline, and the ability to work with minimal supervision
- Good communication skills in Bahasa Indonesia; basic English for reading technical documentation
- Preferred (Nice-to-Have):
- Familiarity with CRM platforms (Zoho CRM is a plus) or other SaaS business tools
- Basic understanding of networking — IP configuration, Wi-Fi setup, VLAN basics
- Experience in a small-to-medium business environment where you wore multiple hats
- Exposure to inventory or warehouse management systems
- Interest in renewable energy or technology-driven industries
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Rp 5.000.000 – Rp 6.000.000 per month
- Batas lamaran
- 28 Oktober 2026