Deskripsi pekerjaan
Our client, a newly established international trading company (based in Hong Kong) specializing in triangular trade, is currently looking for a Bank Operations Manager that should have a banking background and possess established professional relationships with senior management or key decision-makers within a bank's headquarters, particularly in departments such as Treasury, Compliance, Operations, or other relevant divisions. Key Functions
Tanggung jawab: 1. Banking Operations; Process and monitor incoming and outgoing transactions through corporate banking platforms; Coordinate with partner banks to resolve transaction discrepancies, payment failures, and system-related issues; Monitor daily banking activities to ensure transactions are processed accurately and on time; Escalate operational issues and follow up until resolution; 2. Banking Partner Support; Serve as the primary point of contact for day-to-day communication with partner banks; Handle banking-related requests and coordinate with internal stakeholders to ensure timely resolution; Build and maintain positive working relationships with banking partners; 3. Foreign Exchange (FX) Operations; Monitor foreign exchange (FX) rates and support FX transaction processing; Process and record FX transactions in both internal systems and banking platforms; Ensure the accuracy of FX documentation and transaction records; 4. Administration & Documentation; Prepare banking documents, official letters, and supporting documentation as required; Maintain accurate records of banking transactions and operational activities; Ensure documentation complies with internal policies and banking requirements; 5. Cross-functional Collaboration; Work closely with the Hong Kong customer and Indonesia teams to support daily banking operations; Collaborate internal teams to resolve operational issues; Assist in identifying opportunities to improve operational efficiency and banking processes; Daily reporting to Indonesian team management.
Kualifikasi: Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field; Min. 3-5 years of previous experience in banking operations, international remittance, treasury operations, compliance, or related functions; Strong understanding of international payment and fund transfer processes; Existing professional relationships with senior personnel at bank headquarters, particularly within Treasury, Compliance, Operations, or similar departments; Prior experience with state-owned Banking Company is highly desirable; Excellent analytical and problem-solving skills; Able to work effectively under significant pressure and tight deadlines; Strong communication and stakeholder management abilities; Professional working proficiency in English is required; Mandarin capability will be a plus; Willing to be available on-call at all times when urgent situations require immediate attention.
Tanggung jawab
- 1. Banking Operations
- Process and monitor incoming and outgoing transactions through corporate banking platforms
- Coordinate with partner banks to resolve transaction discrepancies, payment failures, and system-related issues
- Monitor daily banking activities to ensure transactions are processed accurately and on time
- Escalate operational issues and follow up until resolution
- 2. Banking Partner Support
- Serve as the primary point of contact for day-to-day communication with partner banks
- Handle banking-related requests and coordinate with internal stakeholders to ensure timely resolution
- Build and maintain positive working relationships with banking partners
- 3. Foreign Exchange (FX) Operations
- Monitor foreign exchange (FX) rates and support FX transaction processing
- Process and record FX transactions in both internal systems and banking platforms
- Ensure the accuracy of FX documentation and transaction records
- 4. Administration & Documentation
- Prepare banking documents, official letters, and supporting documentation as required
- Maintain accurate records of banking transactions and operational activities
- Ensure documentation complies with internal policies and banking requirements
- 5. Cross-functional Collaboration
- Work closely with the Hong Kong customer and Indonesia teams to support daily banking operations
- Collaborate internal teams to resolve operational issues
- Assist in identifying opportunities to improve operational efficiency and banking processes
- Daily reporting to Indonesian team management
Kualifikasi
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field
- Min. 3-5 years of previous experience in banking operations, international remittance, treasury operations, compliance, or related functions
- Strong understanding of international payment and fund transfer processes
- Existing professional relationships with senior personnel at bank headquarters, particularly within Treasury, Compliance, Operations, or similar departments
- Prior experience with state-owned Banking Company is highly desirable
- Excellent analytical and problem-solving skills
- Able to work effectively under significant pressure and tight deadlines
- Strong communication and stakeholder management abilities
- Professional working proficiency in English is required
- Mandarin capability will be a plus
- Willing to be available on-call at all times when urgent situations require immediate attention
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 45.000.000 – Rp 60.000.000 per month