Deskripsi pekerjaan
PT Aroma Prima Livindo adalah perusahaan produk konsumen yang berfokus pada parfum dan kecantikan dengan pengalaman lebih dari 20 tahun. Perusahaan telah mengekspor produk ke lebih dari 20 negara dan memiliki jaringan distribusi lebih dari 100.000 outlet di seluruh Indonesia, berkomitmen menghadirkan produk lokal terbaik. Posisi Supervisor E-Commerce bertanggung jawab mengelola operasional harian platform e-commerce, termasuk manajemen inventaris, pemenuhan pesanan, dan layanan pelanggan. Peran ini juga mencakup pengembangan strategi untuk meningkatkan trafik dan konversi, analisis data untuk pengambilan keputusan, pemantauan tren pasar, serta membimbing tim spesialis e-commerce untuk mencapai performa penjualan yang optimal.
Tanggung jawab: Manage and coordinate the day-to-day operations of our e-commerce platform, including inventory management, order fulfilment, and customer service; Develop and implement strategies to drive traffic, increase conversion rates, and optimise the overall performance of our e-commerce channels; Analyse website analytics and customer data to identify opportunities for improvement and make data-driven decisions; Monitor industry trends and competitive landscape to identify new opportunities and stay ahead of the curve; Provide regular reports and recommendations to management on e-commerce performance and strategies; Mentor and develop a team of e-commerce specialists to foster a culture of continuous improvement.
Kualifikasi: Minimum 4 years of experience in e-commerce management or a related field; Proven track record of successfully managing and growing e-commerce operations, with a focus on driving sales and improving customer experience; Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions; Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams; Proficiency in using e-commerce platforms, marketing tools, and data analysis software; Up-to-date knowledge of e-commerce trends, best practices, and industry regulations; Bachelor's degree in Marketing, Business, or a related field; Able to work shifting.
Tanggung jawab
- Manage and coordinate the day-to-day operations of our e-commerce platform, including inventory management, order fulfilment, and customer service
- Develop and implement strategies to drive traffic, increase conversion rates, and optimise the overall performance of our e-commerce channels
- Analyse website analytics and customer data to identify opportunities for improvement and make data-driven decisions
- Monitor industry trends and competitive landscape to identify new opportunities and stay ahead of the curve
- Provide regular reports and recommendations to management on e-commerce performance and strategies
- Mentor and develop a team of e-commerce specialists to foster a culture of continuous improvement
Kualifikasi
- Minimum 4 years of experience in e-commerce management or a related field
- Proven track record of successfully managing and growing e-commerce operations, with a focus on driving sales and improving customer experience
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Proficiency in using e-commerce platforms, marketing tools, and data analysis software
- Up-to-date knowledge of e-commerce trends, best practices, and industry regulations
- Bachelor's degree in Marketing, Business, or a related field
- Able to work shifting
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi