Deskripsi pekerjaan
L1 Engineer managing OS and virtualization layers. Handle basic troubleshooting, VM deployment, and ensure stable infrastructure operations.
Tanggung jawab: Issue Escalation: Identify complex issues that cannot be resolved independently and escalate them to the L2 team, providing a complete set of initial analysis logs; Health Monitoring: Monitor the health and performance of Operating Systems (OS) and Virtual Machines (VMs); VM Request Handling: Perform basic VM operations, such as provisioning (creating), deleting, powering on/off, and restarting VMs as requested by users; SOP Execution: Execute daily operational tasks in accordance with Standard Operating Procedures (SOPs); Virtualization Support: Ensure that critical services within the OS, such as DNS, DHCP, or web servers, remain in a "Running" state; Reporting & Maintenance: Monitor resource usage at the hypervisor level (Host CPU, RAM, storage latency) to ensure no host becomes overloaded and maintain regular checklists; Requirements:; Minimum Diploma/Associate's Degree in Computer Science, Computer Engineering, Informatics Engineering, or a relevant IT field; Minimum 1 year of experience in infrastructure, servers, or OS. Fresh graduates are welcome to apply and for fresh graduates, a minimum GPA of 3.00 is required; Basic knowledge of Linux or Windows Administration; Basic knowledge of virtualization technologies (e.g., VMware, KVM, or Hyper-V); Familiarity with Command Line Interface (CLI); English Proficiency: Must be able to read technical documents (manuals) and write incident chronology reports in English; Willing to work in 24/7 shifts and able to adapt quickly to new technologies; Willing to be assigned to customer sites; Strong analytical skills to handle high-pressure situations and resolve issues rapidly; This role requires acceptance of a contract-based employment status; Nice to Have:; Exposure to VMware/OpenStack or OpenShift; Basic container / cloud / scripting skills (e.g., Bash or PowerShell).
Tanggung jawab
- Issue Escalation: Identify complex issues that cannot be resolved independently and escalate them to the L2 team, providing a complete set of initial analysis logs
- Health Monitoring: Monitor the health and performance of Operating Systems (OS) and Virtual Machines (VMs)
- VM Request Handling: Perform basic VM operations, such as provisioning (creating), deleting, powering on/off, and restarting VMs as requested by users
- SOP Execution: Execute daily operational tasks in accordance with Standard Operating Procedures (SOPs)
- Virtualization Support: Ensure that critical services within the OS, such as DNS, DHCP, or web servers, remain in a "Running" state
- Reporting & Maintenance: Monitor resource usage at the hypervisor level (Host CPU, RAM, storage latency) to ensure no host becomes overloaded and maintain regular checklists
- Requirements:
- Minimum Diploma/Associate's Degree in Computer Science, Computer Engineering, Informatics Engineering, or a relevant IT field
- Minimum 1 year of experience in infrastructure, servers, or OS. Fresh graduates are welcome to apply and for fresh graduates, a minimum GPA of 3.00 is required
- Basic knowledge of Linux or Windows Administration
- Basic knowledge of virtualization technologies (e.g., VMware, KVM, or Hyper-V)
- Familiarity with Command Line Interface (CLI)
- English Proficiency: Must be able to read technical documents (manuals) and write incident chronology reports in English
- Willing to work in 24/7 shifts and able to adapt quickly to new technologies
- Willing to be assigned to customer sites
- Strong analytical skills to handle high-pressure situations and resolve issues rapidly
- This role requires acceptance of a contract-based employment status
- Nice to Have:
- Exposure to VMware/OpenStack or OpenShift
- Basic container / cloud / scripting skills (e.g., Bash or PowerShell)
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi