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Expatriate and Formalities Manager

Jakarta Intercultural School Jakarta Selatan, DKI Jakarta

Deskripsi pekerjaan

Peran ini bertanggung jawab atas pengelolaan seluruh proses operasional ekspatriat, mulai dari rekrutmen, onboarding, hingga administrasi visa dan izin kerja. Manajer akan memastikan kepatuhan terhadap peraturan tenaga kerja, imigrasi, dan pajak Indonesia serta kebijakan internal sekolah, sambil memelihara hubungan yang efektif dengan pihak berwenang dan departemen terkait. Tugas utama meliputi penyusunan dan pemantauan dokumen legal, koordinasi dengan vendor dan konsultan, serta pengelolaan kontrak, tunjangan, dan stipend bagi tenaga kerja ekspatriat. Selain itu, manajer akan berkolaborasi dengan unit Compensation and Benefits, Housing, dan Business Office untuk menyelaraskan layanan dan kebijakan. Di samping fungsi HR standar, posisi ini juga mendukung perencanaan anggaran, analisis biaya, serta pengembangan kebijakan HR terkait ekspatriat. Manajer akan memimpin tim formalitas, memberikan bimbingan, serta berpartisipasi dalam proyek lintas fungsi yang meningkatkan efisiensi dan kepatuhan operasional.

Tanggung jawab: Expatriate Operations Oversight; Lead the comprehensive management of expatriate operations and lifecycle processes, ensuring full compliance with government regulations and school policies; Monitor, interpret, and apply relevant Indonesian labor, immigration, and tax laws affecting expatriate employment; Maintain up-to-date knowledge of regulatory changes and best practices in expatriate formalities; Recruitment and Onboarding Support; Support the expatriate recruitment process by evaluating candidate qualifications and documentation for visa and permit eligibility; Coordinate with academic and operational leaders to verify professional credentials and role-specific requirements; Oversee pre-arrival and onboarding processes, including orientations and coordination with vendors for relocation and legal compliance; Documentation and Compliance; Supervise the preparation, submission, and tracking of all legal documentation, including work permits, visas, and residency permits; Maintain accurate, secure, and up-to-date records of expatriate employee documentation; Review and update internal personnel policies to align with legal requirements and school strategic objectives; Contribute to the development and implementation of HR policies related to expatriate employment and compliance; Evaluate visa requirements for third-party service providers and consultants engaged by other departments, and facilitate the processing of short-term visas when needed, in alignment with immigration regulations and school protocols; Contract and Benefit Management; Facilitate the timely issuance, renewal, and tracking of contracts, benefits, stipends, and related administrative processes for expatriate faculty and administrators; Collaboration and Communication; Collaborate with various internal departments, including Compensation and Benefits, Housing, Business Office, schoolwide leadership, and consultants to ensure coordinated service delivery; Maintain regular communication with government offices, including immigration, labor, and tax authorities; Communicate relevant policies, procedures, and changes to employees through various channels; Standard Human Resources Functions; Carry out standard HR functions applicable to all employees, including record management, contract processing, and policy enforcement; Maintain accurate data in HRIS systems in compliance with internal standards; Collaborate with HR colleagues to support equitable and consistent HR practices across the school; Budgeting and Workforce Planning; Support the Head of Human Resources and school leadership in budgeting processes related to expatriate workforce planning; Analyze cost data and provide insights on expatriate staffing allocations and compliance-related expenses; Supervision and Team Management; Lead and support a team of professionals responsible for formalities-related operations; Provide mentorship, performance feedback, and professional development opportunities to direct reports; Project Participation and Strategic Initiatives; Participate in HR projects and cross-functional initiatives that impact expatriate operations and the broader HR function; Provide expert input on matters of compliance, risk, and process improvement; Embrace and promote the JIS Learning Dispositions: Resilience, Resourcefulness, Relating, and Reflecting; Perform other related duties and assume other responsibilities as assigned by the Head of Human Resources.

Kualifikasi: Bachelor's degree in Business, Human Resources, Communication, Law, or a related field; 5 - 8 years of progressive experience in administration, expatriate formalities, and general HR functions; Fluency in both Bahasa Indonesia and English (spoken and written); Deep understanding of immigration procedures, labor laws, and expatriate services management in Indonesia; Exceptional organizational, interpersonal, problem-solving, and communication skills; High attention to detail and ability to independently manage multiple tasks within tight deadlines; Capability to work independently and flexibly, including beyond regular office hours; Proficiency in Google Workspace tools (e.g., Gmail, Docs, Sheets) and HRIS platforms; Ability to work collaboratively in a multicultural environment and liaise effectively with various departments within the school; Proven ability to manage sensitive matters with discretion, confidentiality, and professionalism; A clear commitment to Child Safeguarding and the ethical, compliant, and service-oriented delivery of expatriate formalities.

Tanggung jawab

  • Expatriate Operations Oversight
  • Lead the comprehensive management of expatriate operations and lifecycle processes, ensuring full compliance with government regulations and school policies
  • Monitor, interpret, and apply relevant Indonesian labor, immigration, and tax laws affecting expatriate employment
  • Maintain up-to-date knowledge of regulatory changes and best practices in expatriate formalities
  • Recruitment and Onboarding Support
  • Support the expatriate recruitment process by evaluating candidate qualifications and documentation for visa and permit eligibility
  • Coordinate with academic and operational leaders to verify professional credentials and role-specific requirements
  • Oversee pre-arrival and onboarding processes, including orientations and coordination with vendors for relocation and legal compliance
  • Documentation and Compliance
  • Supervise the preparation, submission, and tracking of all legal documentation, including work permits, visas, and residency permits
  • Maintain accurate, secure, and up-to-date records of expatriate employee documentation
  • Review and update internal personnel policies to align with legal requirements and school strategic objectives
  • Contribute to the development and implementation of HR policies related to expatriate employment and compliance
  • Evaluate visa requirements for third-party service providers and consultants engaged by other departments, and facilitate the processing of short-term visas when needed, in alignment with immigration regulations and school protocols
  • Contract and Benefit Management
  • Facilitate the timely issuance, renewal, and tracking of contracts, benefits, stipends, and related administrative processes for expatriate faculty and administrators
  • Collaboration and Communication
  • Collaborate with various internal departments, including Compensation and Benefits, Housing, Business Office, schoolwide leadership, and consultants to ensure coordinated service delivery
  • Maintain regular communication with government offices, including immigration, labor, and tax authorities
  • Communicate relevant policies, procedures, and changes to employees through various channels
  • Standard Human Resources Functions
  • Carry out standard HR functions applicable to all employees, including record management, contract processing, and policy enforcement
  • Maintain accurate data in HRIS systems in compliance with internal standards
  • Collaborate with HR colleagues to support equitable and consistent HR practices across the school
  • Budgeting and Workforce Planning
  • Support the Head of Human Resources and school leadership in budgeting processes related to expatriate workforce planning
  • Analyze cost data and provide insights on expatriate staffing allocations and compliance-related expenses
  • Supervision and Team Management
  • Lead and support a team of professionals responsible for formalities-related operations
  • Provide mentorship, performance feedback, and professional development opportunities to direct reports
  • Project Participation and Strategic Initiatives
  • Participate in HR projects and cross-functional initiatives that impact expatriate operations and the broader HR function
  • Provide expert input on matters of compliance, risk, and process improvement
  • Embrace and promote the JIS Learning Dispositions: Resilience, Resourcefulness, Relating, and Reflecting
  • Perform other related duties and assume other responsibilities as assigned by the Head of Human Resources

Kualifikasi

  • Bachelor's degree in Business, Human Resources, Communication, Law, or a related field
  • 5 - 8 years of progressive experience in administration, expatriate formalities, and general HR functions
  • Fluency in both Bahasa Indonesia and English (spoken and written)
  • Deep understanding of immigration procedures, labor laws, and expatriate services management in Indonesia
  • Exceptional organizational, interpersonal, problem-solving, and communication skills
  • High attention to detail and ability to independently manage multiple tasks within tight deadlines
  • Capability to work independently and flexibly, including beyond regular office hours
  • Proficiency in Google Workspace tools (e.g., Gmail, Docs, Sheets) and HRIS platforms
  • Ability to work collaboratively in a multicultural environment and liaise effectively with various departments within the school
  • Proven ability to manage sensitive matters with discretion, confidentiality, and professionalism
  • A clear commitment to Child Safeguarding and the ethical, compliant, and service-oriented delivery of expatriate formalities

Informasi lowongan

Tipe pekerjaan
Contract
Pendidikan
S1
Gaji
Negosiasi
Batas lamaran
11 November 2026

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