Deskripsi pekerjaan
YOLO Padel & Lifestyle, bagian dari PT Borneo Pasifik Global, merupakan entitas yang bergerak di industri olahraga dan gaya hidup. Perusahaan ini sedang berekspansi dan membutuhkan staf garda depan yang bersemangat dalam dunia olahraga, khususnya padel. Sebagai Frontliner, Anda akan menjadi wajah perusahaan yang menyambut tamu, membantu operasional lapangan, serta memberikan layanan pelanggan yang prima. Tanggung jawab Anda mencakup penanganan pertanyaan dan keluhan pelanggan, melakukan penjualan produk (upselling & cross-selling) seperti membership dan F&B, serta membangun hubungan positif dengan para member untuk memastikan pengalaman pelanggan yang memuaskan.
Tanggung jawab: Greet and welcome guests/members at the venue; Assist guests to their booked court; Provide on-site customer service and assist with customer needs; Handle customer inquiries, requests, and complaints directly at the venue; Perform upselling & cross-selling of membership, F&B, merchandise, promotions, and other services; Build good relationships with members and create a positive customer experience; Support venue operations and coordinate with the team to ensure smooth customer experience.
Tanggung jawab
- Greet and welcome guests/members at the venue
- Assist guests to their booked court
- Provide on-site customer service and assist with customer needs
- Handle customer inquiries, requests, and complaints directly at the venue
- Perform upselling & cross-selling of membership, F&B, merchandise, promotions, and other services
- Build good relationships with members and create a positive customer experience
- Support venue operations and coordinate with the team to ensure smooth customer experience
Informasi lowongan
- Tipe pekerjaan
- Contract
- Gaji
- Negosiasi
- Batas lamaran
- 18 November 2026