Deskripsi pekerjaan
Posisi ini berada di sebuah klinik estetika atau klinik gigi yang berlokasi di Hang Tuah Raya, Senayan, Jakarta Selatan. Klinik ini berfokus pada pelayanan kesehatan dan kecantikan dengan standar profesional. Sebagai Front Office, Anda bertanggung jawab untuk mengelola jadwal administrasi, menyambut pasien yang datang ke klinik, serta menangani laporan harian dan bulanan pasien. Anda juga berperan dalam menjelaskan rencana perawatan, menangani telepon masuk dan keluar, serta menyelesaikan keluhan pasien dengan memberikan informasi yang relevan untuk memastikan kepuasan pelanggan.
Tanggung jawab: Coordinating patient and doctor schedule; Welcoming patient into the clinic; Daily and Monthly report; Explaining treatment plan; Handling incoming and outgoing Telephone; Resolve patient complaints, guide them and provide relevant information; Pleasantly deal with customers to ensure satisfaction.
Kualifikasi: Minimum S1 (Bachelor Degree) Public Relation or equivalent; Minimum 2 year experience (Preferably in the same field : aesthetic clinic / dental clinic); Fluent in Mandarin & English is a must; Basic computer and math knowledge; Good on handling administration and cashier; Well-groomed and outgoing personality; Ability to handle transactions accurately and responsibly; Willing to work overtime; Will be place in Hang Tuah Raya - Senayan (South Jakarta).
Tanggung jawab
- Coordinating patient and doctor schedule
- Welcoming patient into the clinic
- Daily and Monthly report
- Explaining treatment plan
- Handling incoming and outgoing Telephone
- Resolve patient complaints, guide them and provide relevant information
- Pleasantly deal with customers to ensure satisfaction
Kualifikasi
- Minimum S1 (Bachelor Degree) Public Relation or equivalent
- Minimum 2 year experience (Preferably in the same field : aesthetic clinic / dental clinic)
- Fluent in Mandarin & English is a must
- Basic computer and math knowledge
- Good on handling administration and cashier
- Well-groomed and outgoing personality
- Ability to handle transactions accurately and responsibly
- Willing to work overtime
- Will be place in Hang Tuah Raya - Senayan (South Jakarta)
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi