Deskripsi pekerjaan
Front Desk Manager bertanggung jawab memimpin dan mendukung tim Front Desk untuk memastikan layanan tamu yang unggul. Peran ini melibatkan pemantauan umpan balik tamu, bantuan selama proses embarkasi, serta koordinasi operasional harian untuk memastikan kelancaran alur kerja di area depan.
Tanggung jawab: Lead and support the Front Desk team to ensure excellent guest service; Monitor guest feedback; Assist with embarkation; Coordinate daily operations.
Kualifikasi: Previous front-of-house supervisory experience; Minimum 5–8 years of experience in the same position, preferably in a 4–5 star hotel; Shipboard experience is preferred; Strong English communication skills; Ability to speak additional languages such as Dutch, French, German, Italian, Mandarin, Spanish, or Portuguese will be an advantage; Upload CV File; Upload Experience Letter File.
Tanggung jawab
- Lead and support the Front Desk team to ensure excellent guest service
- Monitor guest feedback
- Assist with embarkation
- Coordinate daily operations
Kualifikasi
- Previous front-of-house supervisory experience
- Minimum 5–8 years of experience in the same position, preferably in a 4–5 star hotel
- Shipboard experience is preferred
- Strong English communication skills
- Ability to speak additional languages such as Dutch, French, German, Italian, Mandarin, Spanish, or Portuguese will be an advantage
- Upload CV File
- Upload Experience Letter File
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
Cara melamar
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