Deskripsi pekerjaan
Posisi Floor Supervisor bertanggung jawab penuh dalam mengawasi dan mengkoordinasikan operasional harian restoran secara profesional. Peran krusial ini berfokus pada pemeliharaan standar layanan pelanggan yang tinggi, memastikan kelancaran operasional tempat, serta memberikan dukungan kepada tim front-of-house di lokasi pusat Jakarta secara penuh waktu.
Tanggung jawab: Supervise and support the front-of-house team during daily operations; Ensure an exceptional and consistent guest experience; Maintain service, hospitality, and brand standards; Assign crew effectively to ensure smooth and efficient service; Handle guest inquiries and concerns professionally; Ensure clear communication between management and crew.
Tanggung jawab
- Supervise and support the front-of-house team during daily operations
- Ensure an exceptional and consistent guest experience
- Maintain service, hospitality, and brand standards
- Assign crew effectively to ensure smooth and efficient service
- Handle guest inquiries and concerns professionally
- Ensure clear communication between management and crew
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi