Deskripsi pekerjaan
Kami mencari Floor Captain yang berpengalaman dan bertanggung jawab untuk mengawasi operasional layanan restoran sehari-hari. Peran ini sangat penting dalam memastikan kelancaran operasional, mengoordinasikan staf layanan, dan memberikan pengalaman tamu yang luar biasa. Sebagai Floor Captain, Anda akan memimpin tim layanan, memastikan standar pelayanan restoran terjaga, serta menangani keluhan tamu dengan profesional. Anda diharapkan memiliki kemampuan kepemimpinan yang kuat, pemahaman mendalam tentang manajemen meja, sistem POS, dan mampu memotivasi staf untuk memberikan pelayanan terbaik.
Tanggung jawab: Able to lead and coordinate the service team to ensure smooth daily operations; Understands restaurant service procedures and maintains high service standards; Strong teamwork, communication, and decision-making skills; Experience in hospitality or upscale dining is an advantage.
Kualifikasi: Minimal 2 years of experience in restaurant or F&B operations; Previous experience as a Floor Captain, Senior Waiter, or Team Leader is preferred; Must be currently residing in Bali, preferably in Canggu, Seminyak, Badung, or Kuta; Good communication skills and basic conversational English; Strong leadership, coordination, and problem-solving skills; Good knowledge of restaurant service standards, table management, guest handling, complaint resolution, and POS systems; Well-groomed, responsible, customer-oriented, detail-oriented, and able to work under pressure with flexible hours.
Tanggung jawab
- Able to lead and coordinate the service team to ensure smooth daily operations
- Understands restaurant service procedures and maintains high service standards
- Strong teamwork, communication, and decision-making skills
- Experience in hospitality or upscale dining is an advantage
Kualifikasi
- Minimal 2 years of experience in restaurant or F&B operations
- Previous experience as a Floor Captain, Senior Waiter, or Team Leader is preferred
- Must be currently residing in Bali, preferably in Canggu, Seminyak, Badung, or Kuta
- Good communication skills and basic conversational English
- Strong leadership, coordination, and problem-solving skills
- Good knowledge of restaurant service standards, table management, guest handling, complaint resolution, and POS systems
- Well-groomed, responsible, customer-oriented, detail-oriented, and able to work under pressure with flexible hours
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi