Deskripsi pekerjaan
Posisi Customer Service bertanggung jawab penuh dalam menjaga hubungan baik dengan para pelanggan, menangani setiap keluhan secara profesional, serta memberikan informasi dan bantuan yang dibutuhkan. Peran ini juga mencakup pelaksanaan berbagai program hubungan pelanggan (Customer Relation Programs) guna meningkatkan kepuasan dan loyalitas pelanggan terhadap perusahaan. Bekerja dengan sistem shift, posisi ini menuntut profesionalisme, penampilan dan kepribadian yang menarik, serta kemampuan komunikasi dan interpersonal yang kuat dalam menghadapi dinamika pelayanan konsumen di lingkungan ritel, pusat perbelanjaan, maupun perkantoran.
Tanggung jawab: Maintaining good relation with Customers; Handling Customer complaint; Providing information & assisting Customer; Conducting the activity Customer Relation Programs; Job Requirements:.
Kualifikasi: Minimum Education SMA/SMK from any major; Preferable having experience in Shopping Center, Retail Industry or Office; Fresh graduate are welcome to apply; Good appearance and good personality; Strong communication and interpersonal skills; Shift work therefore must be willing to work weekend and public holiday; Notes: Please attach your photo in your CV.
Tanggung jawab
- Maintaining good relation with Customers
- Handling Customer complaint
- Providing information & assisting Customer
- Conducting the activity Customer Relation Programs
- Job Requirements:
Kualifikasi
- Minimum Education SMA/SMK from any major
- Preferable having experience in Shopping Center, Retail Industry or Office
- Fresh graduate are welcome to apply
- Good appearance and good personality
- Strong communication and interpersonal skills
- Shift work therefore must be willing to work weekend and public holiday
- Notes: Please attach your photo in your CV
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- SMA/SMK
- Gaji
- Negosiasi
- Batas lamaran
- 20 November 2026