Deskripsi pekerjaan
The Cluster Chef is a leadership role responsible for overseeing and managing kitchen operations across multiple client units. The primary focus is to ensure consistent food quality, safety, and operational excellence by driving standardization and cost efficiency. This role involves providing on-site coaching, troubleshooting for kitchen teams, and supporting menu development to meet company standards and client expectations. Beyond technical kitchen management, the Cluster Chef acts as a key liaison between the company and its clients. They are responsible for building strong client relationships, handling escalated issues, and ensuring that service delivery remains at a high level. The role also requires active participation in staff development, including training, recruitment, and performance evaluation to maintain a high-performing kitchen environment.
Tanggung jawab: Manage kitchen operations across multiple client sites within the assigned cluster; Ensure food quality, consistency, and compliance with company standards (SOP & HACCP); Monitor performance and implement improvements to drive operational excellence; Control food cost, manage inventory, and minimize waste; Support menu development and ensure standardization across all sites; Conduct regular kitchen audits and ensure operational readiness; Provide on-site coaching and troubleshooting for Unit Chefs and kitchen teams; Lead, train, and develop kitchen staff, including recruitment and performance evaluation; Manage client interaction, maintain strong relationships, and ensure service excellence; Handle escalated issues and ensure timely resolution; Prepare performance reports and collaborate with internal teams.
Tanggung jawab
- Manage kitchen operations across multiple client sites within the assigned cluster
- Ensure food quality, consistency, and compliance with company standards (SOP & HACCP)
- Monitor performance and implement improvements to drive operational excellence
- Control food cost, manage inventory, and minimize waste
- Support menu development and ensure standardization across all sites
- Conduct regular kitchen audits and ensure operational readiness
- Provide on-site coaching and troubleshooting for Unit Chefs and kitchen teams
- Lead, train, and develop kitchen staff, including recruitment and performance evaluation
- Manage client interaction, maintain strong relationships, and ensure service excellence
- Handle escalated issues and ensure timely resolution
- Prepare performance reports and collaborate with internal teams
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi