Deskripsi pekerjaan
Posisi ini memimpin dan mengoptimalkan operasional gudang secara end-to-end, memastikan kapasitas, tenaga kerja, serta sumber daya terencana dengan efektif untuk konsisten mencapai Service Level Agreement (SLA). Peran strategis ini mencakup pengelolaan dan pengembangan tim operasi, mendorong inisiatif produktivitas dan efisiensi biaya, menganalisis kinerja gudang melalui laporan atau dasbor data, serta memimpin proyek perbaikan berkelanjutan demi meningkatkan kualitas, akurasi, kecepatan layanan, dan pengalaman pelanggan.
Tanggung jawab: Lead and optimize end-to-end warehouse operations, ensuring capacity, manpower, and resources are effectively planned to consistently achieve SLAs; Manage, coach, and develop the operations team by setting clear priorities, monitoring performance, and building a culture of ownership and continuous improvement; Drive productivity and cost-efficiency initiatives, identifying opportunities to optimize manpower, processes, capacity, and operational resources; Analyze warehouse performance and develop reports or dashboards that translate operational data into actionable recommendations for management and clients; Lead continuous improvement and operational excellence projects to improve productivity, quality, accuracy, turnaround time, and customer experience; Collaborate with cross-functional teams, clients, and vendors to resolve operational challenges and ensure seamless fulfillment execution; Lead operational projects and make timely, data-driven decisions to maintain performance during periods of high demand or operational complexity.
Kualifikasi: Bachelor’s degree (S1) in Industrial Engineering, Supply Chain, Business Management, Logistics, or a related field, with a minimum GPA of 3.30; Minimum 5 years of experience in Warehouse Operations, Supply Chain, Fulfillment, Logistics Operations, or a related area; Proven experience in leading and managing people, including performance management, coaching, manpower planning, and team development; Strong understanding of end-to-end warehouse operations, capacity planning, productivity, SLA management, and cost optimization; Strong analytical and problem-solving capabilities, with experience translating operational data into actionable insights and measurable improvements; Experience leading process improvement / operational excellence initiatives in a fast-paced operational environment.
Tanggung jawab
- Lead and optimize end-to-end warehouse operations, ensuring capacity, manpower, and resources are effectively planned to consistently achieve SLAs
- Manage, coach, and develop the operations team by setting clear priorities, monitoring performance, and building a culture of ownership and continuous improvement
- Drive productivity and cost-efficiency initiatives, identifying opportunities to optimize manpower, processes, capacity, and operational resources
- Analyze warehouse performance and develop reports or dashboards that translate operational data into actionable recommendations for management and clients
- Lead continuous improvement and operational excellence projects to improve productivity, quality, accuracy, turnaround time, and customer experience
- Collaborate with cross-functional teams, clients, and vendors to resolve operational challenges and ensure seamless fulfillment execution
- Lead operational projects and make timely, data-driven decisions to maintain performance during periods of high demand or operational complexity
Kualifikasi
- Bachelor’s degree (S1) in Industrial Engineering, Supply Chain, Business Management, Logistics, or a related field, with a minimum GPA of 3.30
- Minimum 5 years of experience in Warehouse Operations, Supply Chain, Fulfillment, Logistics Operations, or a related area
- Proven experience in leading and managing people, including performance management, coaching, manpower planning, and team development
- Strong understanding of end-to-end warehouse operations, capacity planning, productivity, SLA management, and cost optimization
- Strong analytical and problem-solving capabilities, with experience translating operational data into actionable insights and measurable improvements
- Experience leading process improvement / operational excellence initiatives in a fast-paced operational environment
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- S1
- Gaji
- Negosiasi