Deskripsi pekerjaan
We are seeking passionate, professional, and service-oriented a Villa Supervisor to join our villa team in the Balangan area . This role is ideal for someone who has a positive attitude, excellent hospitality skills, and takes pride in maintaining high villa standards while delivering exceptional guest service. Opportunities for promotion and growth also exist at our villas.
Tanggung jawab: Oversee and support the daily operations of the villa to ensure smooth and efficient service, ensuring that all areas and facilities are well-maintained and fully functional; Welcome and greet guests upon arrival and assist them with settling into the villa; Respond promptly and professionally to guest requests and ensure guest satisfaction; Report guest complaints, maintenance issues, or operational problems to the Area Villa Manager efficiently; Ensure cleanliness, hygiene, and presentation of the villa at all times; Coordinate with external vendors and contractors for repairs, maintenance, and other operational needs; Supervise and support villa staff, ensuring duties are completed efficiently and according to company standards; Requirements:; Minimum 2 years of experience in a similar role (villa, boutique hotel, or resort); Good communication skills in English; Strong leadership skills; Good attention to detail and cleanliness standards; Good understanding of guest service standards in hospitality; Flexible hours depending on guest stays; What We Offer:; Monthly Salary; 20% Villa Charge on Food and Beverage; THR allowance; BPJS Kesehatan & Ketenagakerjaan; Annual salary review & 12 days annual leave; Supportive and professional team culture; If you are passionate about delivering exceptional guest experiences and ready to take the next step in your hospitality career, we’d love to hear from you.
Tanggung jawab
- Oversee and support the daily operations of the villa to ensure smooth and efficient service, ensuring that all areas and facilities are well-maintained and fully functional
- Welcome and greet guests upon arrival and assist them with settling into the villa
- Respond promptly and professionally to guest requests and ensure guest satisfaction
- Report guest complaints, maintenance issues, or operational problems to the Area Villa Manager efficiently
- Ensure cleanliness, hygiene, and presentation of the villa at all times
- Coordinate with external vendors and contractors for repairs, maintenance, and other operational needs
- Supervise and support villa staff, ensuring duties are completed efficiently and according to company standards
- Requirements:
- Minimum 2 years of experience in a similar role (villa, boutique hotel, or resort)
- Good communication skills in English
- Strong leadership skills
- Good attention to detail and cleanliness standards
- Good understanding of guest service standards in hospitality
- Flexible hours depending on guest stays
- What We Offer:
- Monthly Salary
- 20% Villa Charge on Food and Beverage
- THR allowance
- BPJS Kesehatan & Ketenagakerjaan
- Annual salary review & 12 days annual leave
- Supportive and professional team culture
- If you are passionate about delivering exceptional guest experiences and ready to take the next step in your hospitality career, we’d love to hear from you
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 5.000.000 – Rp 6.000.000 per month