Deskripsi pekerjaan
We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.
Tanggung jawab: Villa Operations; Oversee daily operations of the villa; Ensure property is well- maintained, clean and functioning; Supervise housekeeping, gardening, security, and maintenance; 2. Staff Management; Recruit, train, schedule, and manage villa staff; Monitor staff performance and maintain discipline; Conduct regular meetings with staff; 3. Guest Services; Ensure VIP-level hospitality services; Handle guest in & out; Manage guest requests and complaints professionally; 4. Maintenance & Inventory; Schedule routine maintenance and inspections; Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience; Track and restock supplies; 5. Financial & Administrative Duties; Manage villa budget and expenses; Handle petty cash and invoices; Prepare operational reports; Requirements:; Must-Have; Minimum 2-3 years experience in villa/hotel/property management; Strong leadership and organizational skills; Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus); Problem-solving mindset and attention to detail; Willing to work flexible hours, weekends and holidays; Personality Traits :; Honest & trustworthy; Proactive & independent; Calm under pressure; Customer-oriented.
Tanggung jawab
- Villa Operations
- Oversee daily operations of the villa
- Ensure property is well- maintained, clean and functioning
- Supervise housekeeping, gardening, security, and maintenance
- 2. Staff Management
- Recruit, train, schedule, and manage villa staff
- Monitor staff performance and maintain discipline
- Conduct regular meetings with staff
- 3. Guest Services
- Ensure VIP-level hospitality services
- Handle guest in & out
- Manage guest requests and complaints professionally
- 4. Maintenance & Inventory
- Schedule routine maintenance and inspections
- Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience
- Track and restock supplies
- 5. Financial & Administrative Duties
- Manage villa budget and expenses
- Handle petty cash and invoices
- Prepare operational reports
- Requirements:
- Must-Have
- Minimum 2-3 years experience in villa/hotel/property management
- Strong leadership and organizational skills
- Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)
- Problem-solving mindset and attention to detail
- Willing to work flexible hours, weekends and holidays
- Personality Traits :
- Honest & trustworthy
- Proactive & independent
- Calm under pressure
- Customer-oriented
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 13.000.000 – Rp 15.000.000 per month