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Unit Manager

PT. SUNSHINE FOOD INTERNATIONAL Surabaya, Jawa Timur

Deskripsi pekerjaan

PT Sunshine Food International is a company focused on food services, currently seeking a dedicated Unit Manager for hospital catering. This role involves overseeing daily operations to ensure the delivery of safe, high-quality food services while maintaining strict compliance with food safety standards and client requirements. The Unit Manager will lead on-site teams, manage operational performance, and collaborate with internal and external stakeholders, including hospital representatives and dietitians, to ensure exceptional service delivery within a hospital environment.

Tanggung jawab: Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.; Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.; Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.; Monitor food quality, portion control, hygiene, sanitation, and overall service standards.; Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.; Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.; Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.; Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).; Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.; Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.; Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency..

Kualifikasi: Bachelor's Degree in Hospitality Management, Nutrition, Food Technology, Business Management, or a related field.; Minimum 3–5 years of experience in catering operations, food service, hospitality, healthcare, or a similar industry.; Previous experience managing hospital catering operations will be highly preferred.; Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.; Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.; Strong planning, organizational, and problem-solving skills.; Excellent communication and stakeholder management skills.; Able to work under pressure in a fast-paced operational environment.; Proficient in Microsoft Office and operational reporting.; Willing to work on-site and support operational requirements, including weekends or public holidays when necessary..

Benefit: Competitive salary and attractive benefits package.; Career development and leadership growth opportunities.; Exposure to healthcare and institutional food service operations.; A collaborative and supportive working environment.; Opportunities to contribute to operational excellence and customer satisfaction..

Tanggung jawab

  • Oversee the daily operations of the hospital catering unit to ensure efficient and uninterrupted service delivery.
  • Lead, supervise, and develop kitchen, production, and service teams to achieve operational excellence.
  • Ensure food production and meal distribution comply with company standards, client requirements, and food safety regulations.
  • Monitor food quality, portion control, hygiene, sanitation, and overall service standards.
  • Manage manpower scheduling, attendance, productivity, and workforce planning to support operational needs.
  • Coordinate with hospital representatives, dietitians, and internal departments to ensure timely and accurate meal services.
  • Monitor inventory levels, food costs, and operational expenses while minimizing waste and optimizing resources.
  • Ensure compliance with HACCP, GMP, sanitation, hygiene standards, and company Standard Operating Procedures (SOPs).
  • Investigate operational issues, customer feedback, and service complaints, implementing corrective and preventive actions where necessary.
  • Prepare operational reports, monitor key performance indicators (KPIs), and recommend continuous improvement initiatives.
  • Support new operational initiatives, process improvements, and company projects to enhance service quality and operational efficiency.

Kualifikasi

  • Bachelor's Degree in Hospitality Management, Nutrition, Food Technology, Business Management, or a related field.
  • Minimum 3–5 years of experience in catering operations, food service, hospitality, healthcare, or a similar industry.
  • Previous experience managing hospital catering operations will be highly preferred.
  • Strong leadership and people management skills with the ability to lead multidisciplinary operational teams.
  • Good understanding of food safety regulations, HACCP, GMP, hygiene, and sanitation standards.
  • Strong planning, organizational, and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Able to work under pressure in a fast-paced operational environment.
  • Proficient in Microsoft Office and operational reporting.
  • Willing to work on-site and support operational requirements, including weekends or public holidays when necessary.

Benefit

  • Competitive salary and attractive benefits package.
  • Career development and leadership growth opportunities.
  • Exposure to healthcare and institutional food service operations.
  • A collaborative and supportive working environment.
  • Opportunities to contribute to operational excellence and customer satisfaction.

Informasi lowongan

Tipe pekerjaan
Contract
Pendidikan
S1
Gaji
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