Deskripsi pekerjaan
Posisi Supervisor Housekeeping bertanggung jawab mengawasi dan mengoordinasikan operasional harian tim housekeeping di villa. Anda akan memastikan seluruh area villa, kamar, area publik, dan area back-of-house terjaga kebersihan dan pemeliharaannya sesuai standar perusahaan. Tugas Anda mencakup pembagian tugas harian dan jadwal kerja staf, melakukan inspeksi rutin untuk memastikan standar kebersihan dan presentasi terpenuhi, serta memastikan kamar siap sebelum tamu datang. Anda juga akan memonitor permintaan tamu, berkoordinasi dengan departemen lain (Front Office, Engineering, Villa Manager), mengelola inventaris perlengkapan housekeeping, serta melatih dan membimbing staf mengenai SOP, grooming, dan prosedur kerja.
Tanggung jawab: Supervise and coordinate the daily operations of the Housekeeping team; Assign daily tasks and work schedules to Housekeeping staff according to occupancy and operational needs; Ensure all villas, rooms, public areas, and back-of-house areas are cleaned and maintained according to company standards; Conduct regular inspections of villas/rooms to ensure cleanliness, presentation, hygiene, and maintenance standards are consistently met; Ensure rooms and villas are properly prepared before guest arrival and maintained throughout the guest's stay; Monitor and follow up on guest requests related to Housekeeping; Coordinate with Front Office, Villa Manager, Engineering, and other departments regarding guest needs, room status, maintenance issues, and operational requirements; Monitor the cleanliness and condition of linen, towels, amenities, cleaning equipment, and Housekeeping supplies; Maintain proper inventory levels and report shortages or damaged items to the management; Ensure proper handling, storage, and use of cleaning chemicals and equipment in accordance with safety procedures; Train, coach, and provide guidance to Housekeeping staff regarding SOPs, cleaning standards, grooming, hygiene, and work procedures; Monitor staff attendance, punctuality, grooming, discipline, and overall performance; Conduct briefing and daily communication with the Housekeeping team.
Tanggung jawab
- Supervise and coordinate the daily operations of the Housekeeping team
- Assign daily tasks and work schedules to Housekeeping staff according to occupancy and operational needs
- Ensure all villas, rooms, public areas, and back-of-house areas are cleaned and maintained according to company standards
- Conduct regular inspections of villas/rooms to ensure cleanliness, presentation, hygiene, and maintenance standards are consistently met
- Ensure rooms and villas are properly prepared before guest arrival and maintained throughout the guest's stay
- Monitor and follow up on guest requests related to Housekeeping
- Coordinate with Front Office, Villa Manager, Engineering, and other departments regarding guest needs, room status, maintenance issues, and operational requirements
- Monitor the cleanliness and condition of linen, towels, amenities, cleaning equipment, and Housekeeping supplies
- Maintain proper inventory levels and report shortages or damaged items to the management
- Ensure proper handling, storage, and use of cleaning chemicals and equipment in accordance with safety procedures
- Train, coach, and provide guidance to Housekeeping staff regarding SOPs, cleaning standards, grooming, hygiene, and work procedures
- Monitor staff attendance, punctuality, grooming, discipline, and overall performance
- Conduct briefing and daily communication with the Housekeeping team
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.500.000 – Rp 5.500.000 per month
- Batas lamaran
- 27 Oktober 2026