Deskripsi pekerjaan
Yogyakarta International Airport, located in Kulon Progo, operates a comprehensive Food & Beverage (F&B) segment that serves thousands of passengers daily. The airport’s F&B operations are designed to deliver high-quality dining experiences while maintaining strict safety, hygiene, and regulatory standards. As the Store Manager, you will be the key leader responsible for ensuring that every outlet under the airport’s umbrella runs smoothly, meets performance targets, and aligns with the airport’s operational policies. In this role, you will oversee a wide range of functions, from people management and scheduling to inventory and supply chain oversight. You will prepare employee rosters, monitor attendance, conduct performance evaluations, and coordinate recruitment with HR. Your responsibilities also include managing stock ordering, conducting audits, and minimizing waste, as well as maintaining employee records, handling airport pass applications, and liaising with airport authorities to ensure compliance. Beyond day‑to‑day operations, you will drive sales and cost control by monitoring sales performance, identifying revenue opportunities, and managing labor and operational costs. You will also prepare regular reports, monitor KPIs, and coordinate with head office, suppliers, and legal teams to secure B2B agreements and operational approvals. Your leadership will directly impact customer satisfaction, operational efficiency, and profitability of the airport’s F&B outlets.
Tanggung jawab: People Management & Scheduling; Prepare and manage employee rosters to ensure adequate staffing across all shifts; Monitor attendance, leave, shift changes, and overtime; Conduct performance evaluations, provide coaching, and coordinate recruitment and employee administration with HR; Inventory & Supply Chain Management; Manage stock ordering, inventory levels, and operational supplies; Coordinate with suppliers to ensure timely deliveries and consistent product quality; Conduct stock audits, monitor product expiry dates, and minimise inventory waste; Administration & Airport Compliance; Maintain employee records, contracts, attendance, and leave documentation; Manage airport pass applications, renewals, employee access permits, and operational documentation; Liaise with airport authorities to ensure compliance with security requirements and airport regulations; Prepare and manage B2B agreements, review commercial terms, and coordinate contract approvals with management and legal teams; Operational Supervision; Oversee daily F&B outlet operations in accordance with company SOPs and operational standards; Maintain consistent product quality, customer service, cleanliness, and food safety standards; Conduct regular outlet inspections and ensure equipment and facilities are maintained; Resolve customer complaints and operational issues promptly and effectively; Sales & Cost Control; Monitor daily, weekly, and monthly sales performance against established targets; Identify opportunities to increase revenue, improve operational efficiency, and maximise profitability; Control labour, food, beverage, and operational costs while minimising waste; Oversee POS transactions, cash handling, and daily sales reconciliation; Reporting & Coordination; Prepare regular operational, sales, inventory, and administrative reports; Monitor KPI performance and provide recommendations for operational improvements; Coordinate with head office, HR, suppliers, and airport management; Follow up on operational and administrative matters to ensure timely resolution.
Kualifikasi: Minimum Diploma (D3) or Bachelor’s Degree (S1) in Management, Hospitality, Business Administration, or a related field; Minimum 2‑3 years of experience as a Store Manager, Restaurant Manager, or in a similar F&B management role.
Tanggung jawab
- People Management & Scheduling
- Prepare and manage employee rosters to ensure adequate staffing across all shifts
- Monitor attendance, leave, shift changes, and overtime
- Conduct performance evaluations, provide coaching, and coordinate recruitment and employee administration with HR
- Inventory & Supply Chain Management
- Manage stock ordering, inventory levels, and operational supplies
- Coordinate with suppliers to ensure timely deliveries and consistent product quality
- Conduct stock audits, monitor product expiry dates, and minimise inventory waste
- Administration & Airport Compliance
- Maintain employee records, contracts, attendance, and leave documentation
- Manage airport pass applications, renewals, employee access permits, and operational documentation
- Liaise with airport authorities to ensure compliance with security requirements and airport regulations
- Prepare and manage B2B agreements, review commercial terms, and coordinate contract approvals with management and legal teams
- Operational Supervision
- Oversee daily F&B outlet operations in accordance with company SOPs and operational standards
- Maintain consistent product quality, customer service, cleanliness, and food safety standards
- Conduct regular outlet inspections and ensure equipment and facilities are maintained
- Resolve customer complaints and operational issues promptly and effectively
- Sales & Cost Control
- Monitor daily, weekly, and monthly sales performance against established targets
- Identify opportunities to increase revenue, improve operational efficiency, and maximise profitability
- Control labour, food, beverage, and operational costs while minimising waste
- Oversee POS transactions, cash handling, and daily sales reconciliation
- Reporting & Coordination
- Prepare regular operational, sales, inventory, and administrative reports
- Monitor KPI performance and provide recommendations for operational improvements
- Coordinate with head office, HR, suppliers, and airport management
- Follow up on operational and administrative matters to ensure timely resolution
Kualifikasi
- Minimum Diploma (D3) or Bachelor’s Degree (S1) in Management, Hospitality, Business Administration, or a related field
- Minimum 2‑3 years of experience as a Store Manager, Restaurant Manager, or in a similar F&B management role
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- D3
- Gaji
- Rp 6.000.000 per month
- Batas lamaran
- 14 November 2026