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Service Administration

PT Daikin Airconditioning Indonesia Jakarta Utara, DKI Jakarta

Deskripsi pekerjaan

Posisi Service Administration bertanggung jawab untuk menangani seluruh administrasi layanan perbaikan, dokumentasi teknis, serta pengelolaan dokumen penawaran dan Purchase Order (PO). Peran ini memastikan kelancaran koordinasi operasional layanan dengan mengutamakan ketelitian tinggi, pemahaman sistem yang baik, serta kemampuan komunikasi yang efektif dalam mendukung kelancaran proses bisnis perusahaan.

Tanggung jawab: Prepare and submit service repair quotations to customers and follow up on quotations and Purchase Orders (PO); Monitor the status and completion of service work; Submit spare parts requests to the Spare Parts Department; Prepare reports and maintain documentation and records of service repair activities; Follow up on Accounts Receivable (AR) related to service work; Record customer payments and manage customer Virtual Account registration.

Kualifikasi: Minimum Diploma (D3) qualification; Proficient in Microsoft Office, SAP, and Salesforce; Detail-oriented, accurate, responsible, and able to manage time effectively; Good communication and teamwork skills; Possess technical skills that support service administration and operational activities.

Tanggung jawab

  • Prepare and submit service repair quotations to customers and follow up on quotations and Purchase Orders (PO)
  • Monitor the status and completion of service work
  • Submit spare parts requests to the Spare Parts Department
  • Prepare reports and maintain documentation and records of service repair activities
  • Follow up on Accounts Receivable (AR) related to service work
  • Record customer payments and manage customer Virtual Account registration

Kualifikasi

  • Minimum Diploma (D3) qualification
  • Proficient in Microsoft Office, SAP, and Salesforce
  • Detail-oriented, accurate, responsible, and able to manage time effectively
  • Good communication and teamwork skills
  • Possess technical skills that support service administration and operational activities

Informasi lowongan

Tipe pekerjaan
Full-time
Pendidikan
D3
Gaji
Negosiasi

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