Server/Waiter/Waitress

About the role Burgerhead Bali is seeking enthusiastic and professional Server/Waiters and Waitresses to join our team several locations in Bali. This is a contract position that offers an exciting opportunity to deliver exceptional customer service in a dynamic and fast-paced restaurant environment. As a Server, you will be the face of our establishment, creating memorable dining experiences for our guests whilst maintaining the highest standards of service and professionalism. This role is essential to our success, as you will be instrumental in ensuring guest satisfaction and driving positive word-of-mouth recommendations.

What you'll be doing Greeting guests warmly upon arrival and seating them at their tables in a timely and efficient manner Presenting menus, explaining special offerings and providing knowledgeable recommendations based on guest preferences and dietary requirements

Taking accurate food and beverage orders and communicating them clearly to the kitchen and bar staff Delivering food and beverages to tables with professionalism, ensuring correct orders are served to the right guests Checking in with guests throughout their meal to ensure satisfaction and address any concerns or requests promptly

Processing payments, handling cash and card transactions, and providing accurate change or processing refunds as needed Maintaining cleanliness and organisation of dining areas, tables and service stations throughout service Clearing tables efficiently and resetting them for incoming guests

Following food safety and hygiene protocols to ensure the health and wellbeing of all guests Working collaboratively with kitchen, bar and other front-of-house staff to ensure seamless service delivery Handling guest complaints or issues professionally and escalating matters to management when necessary