Deskripsi pekerjaan
Perusahaan yang bergerak di bidang industri restoran dan perhotelan mencari seorang Restaurant Floor Supervisor yang berdedikasi dan berpengalaman untuk mengawasi operasional lantai restoran sehari-hari. Posisi ini bertanggung jawab penuh dalam memastikan kualitas layanan, menjaga kebersihan, menegakkan efisiensi operasional, serta memberikan pengalaman pelanggan yang sangat memuaskan. Supervisor juga bertugas mengarahkan staf pelayanan, menangani umpan balik tamu, serta memastikan seluruh prosedur buka dan tutup restoran berjalan dengan lancar.
Tanggung jawab: Oversee daily restaurant floor operations and ensure smooth service; Supervise and support service staff during shifts; Maintain high standards of customer service and guest satisfaction; Handle guest feedback and resolve issues promptly; Coordinate with kitchen and management team; Ensure cleanliness, hygiene, and service standards are consistently met; Manage opening and closing procedures; Handle basic administrative tasks and reporting; Requirements: Previous experience in a similar role in a restaurant or hospitality setting, Strong leadership and communication skills, Good command of English, Familiar with POS systems (e.g. Quinos), Able to handle administrative work, Understand o.
Kualifikasi: Previous experience in a similar role in a restaurant or hospitality setting; Strong leadership and communication skills; Good command of English; Familiar with POS systems (e.g. Quinos); Able to handle administrative work; Understand opening and closing procedures; Able to work in a fast-paced environment; Positive attitude and team-oriented.
Tanggung jawab
- Oversee daily restaurant floor operations and ensure smooth service
- Supervise and support service staff during shifts
- Maintain high standards of customer service and guest satisfaction
- Handle guest feedback and resolve issues promptly
- Coordinate with kitchen and management team
- Ensure cleanliness, hygiene, and service standards are consistently met
- Manage opening and closing procedures
- Handle basic administrative tasks and reporting
- Requirements: Previous experience in a similar role in a restaurant or hospitality setting, Strong leadership and communication skills, Good command of English, Familiar with POS systems (e.g. Quinos), Able to handle administrative work, Understand o
Kualifikasi
- Previous experience in a similar role in a restaurant or hospitality setting
- Strong leadership and communication skills
- Good command of English
- Familiar with POS systems (e.g. Quinos)
- Able to handle administrative work
- Understand opening and closing procedures
- Able to work in a fast-paced environment
- Positive attitude and team-oriented
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 5.000.000 – Rp 7.000.000 per month
- Batas lamaran
- 14 November 2026