Deskripsi pekerjaan
The QC Executive is responsible for ensuring that data delivered to client is in accordance with the set timeline and approved project specifications and other qualifying requirements.
Tanggung jawab: Conduct quality control and validation of respondent for qualitative research through system verification, phone checks, and field visits to ensure accuracy and reliability; Monitor fieldwork execution, perform spot checks and back-checks, and coordinate with the Fieldwork team to ensure compliance with project standards and timelines; Identify, document, and resolve quality issues by maintaining QC reports, audit findings, and recommending corrective actions; Collaborate with Project, Fieldwork, and Data Processing teams to ensure research quality from project briefing through final deliverables; Support the development and implementation of quality control procedures, benchmarks, and best practices across research projects; Assist in reviewing and approving project deliverables to ensure they meet client requirements and internal quality standards; Address quality-related concerns raised during project execution and contribute to continuous process improvement and client satisfaction; Bachelor's degree in Communication, Social Sciences or a related field; Minimum 2 years of experience in Quality Control, Fieldwork, or Market Research; Good understanding of qualitative market research and quality control processes; Strong analytical skills with excellent attention to detail; Proficient in Microsoft Office (especially Excel, Word, and PowerPoint); Good communication and teamwork skills; Able to work independently, manage multiple tasks, and meet deadlines.
Tanggung jawab
- Conduct quality control and validation of respondent for qualitative research through system verification, phone checks, and field visits to ensure accuracy and reliability
- Monitor fieldwork execution, perform spot checks and back-checks, and coordinate with the Fieldwork team to ensure compliance with project standards and timelines
- Identify, document, and resolve quality issues by maintaining QC reports, audit findings, and recommending corrective actions
- Collaborate with Project, Fieldwork, and Data Processing teams to ensure research quality from project briefing through final deliverables
- Support the development and implementation of quality control procedures, benchmarks, and best practices across research projects
- Assist in reviewing and approving project deliverables to ensure they meet client requirements and internal quality standards
- Address quality-related concerns raised during project execution and contribute to continuous process improvement and client satisfaction
- Bachelor's degree in Communication, Social Sciences or a related field
- Minimum 2 years of experience in Quality Control, Fieldwork, or Market Research
- Good understanding of qualitative market research and quality control processes
- Strong analytical skills with excellent attention to detail
- Proficient in Microsoft Office (especially Excel, Word, and PowerPoint)
- Good communication and teamwork skills
- Able to work independently, manage multiple tasks, and meet deadlines
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi