Deskripsi pekerjaan
Responsible to Policy administration process including client maintenance, corporate maintenance and plan benefit maintenance as per policy tnc
Tanggung jawab: Responsible to Policy administration process including client maintenance, corporate maintenance and plan benefit maintenance as per policy term condition; Assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans; Contribute to training and development of the team and organization as a whole; Responsible to Setting Policy, Enrolment member process and membership card personalization; Responsible to Prepare a regular report (daily, weekly, monthly) and ad hoc report; Responsible to Accountable an a daily operations to meet productivity or service standard as defined by management in line with department and/or division; Requirements:; Bachelor's Degree in business administration /Insurance / TPA / or similar field; Minimum of 2 years of experience as an Supervisor or similar role; Ability to work as part of a team; Understanding of customer service principles and practices; Proficiency in using MS Office; Strong problem-solving skills; Strong oral and written communication skills; Good time-management skills; Able to handle multiple tasks and work when needed.
Tanggung jawab
- Responsible to Policy administration process including client maintenance, corporate maintenance and plan benefit maintenance as per policy term condition
- Assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans
- Contribute to training and development of the team and organization as a whole
- Responsible to Setting Policy, Enrolment member process and membership card personalization
- Responsible to Prepare a regular report (daily, weekly, monthly) and ad hoc report
- Responsible to Accountable an a daily operations to meet productivity or service standard as defined by management in line with department and/or division
- Requirements:
- Bachelor's Degree in business administration /Insurance / TPA / or similar field
- Minimum of 2 years of experience as an Supervisor or similar role
- Ability to work as part of a team
- Understanding of customer service principles and practices
- Proficiency in using MS Office
- Strong problem-solving skills
- Strong oral and written communication skills
- Good time-management skills
- Able to handle multiple tasks and work when needed
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 24 Agustus 2026