Deskripsi pekerjaan
Perusahaan ini bergerak di bidang olahraga dan wellness, khususnya fasilitas Padel. Kami mencari supervisor yang proaktif dan berorientasi pada pelayanan untuk memimpin tim resepsionis dan operasional front of house. Anda akan bertanggung jawab mengawasi operasional harian, memimpin tim, memastikan pengalaman tamu yang luar biasa, serta menangani operasional merchandise dan konsinyasi. Selain itu, Anda berperan dalam membangun hubungan dengan komunitas padel, memantau transaksi harian, serta memastikan standar layanan perusahaan terjaga dengan baik.
Tanggung jawab: Oversee daily operations of Padel Reception and Recovery Reception; Lead, supervise, and develop the Front of House team; Ensure excellent guest experiences and handle guest concerns professionally; Manage merchandise and consignment operations, including inventory and sales monitoring; Build and maintain strong relationships with padel communities and support community activities; Monitor daily transactions, operational reports, and service standards.
Kualifikasi: Minimum 2 years of experience in a supervisory role, preferably in hospitality, sports, or wellness; Fluent in English, both spoken and written; Strong leadership, communication, and problem-solving skills; Experience in guest relations, retail operations, and inventory management; Proactive, organized, detail-oriented, and guest-focused; Flexible to work shifts, weekends, and public holidays.
Tanggung jawab
- Oversee daily operations of Padel Reception and Recovery Reception
- Lead, supervise, and develop the Front of House team
- Ensure excellent guest experiences and handle guest concerns professionally
- Manage merchandise and consignment operations, including inventory and sales monitoring
- Build and maintain strong relationships with padel communities and support community activities
- Monitor daily transactions, operational reports, and service standards
Kualifikasi
- Minimum 2 years of experience in a supervisory role, preferably in hospitality, sports, or wellness
- Fluent in English, both spoken and written
- Strong leadership, communication, and problem-solving skills
- Experience in guest relations, retail operations, and inventory management
- Proactive, organized, detail-oriented, and guest-focused
- Flexible to work shifts, weekends, and public holidays
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 6.000.000 – Rp 7.000.000 per month
- Batas lamaran
- 03 Desember 2026