Mandarin Speaker Multiple Positions

KZMall Autoparts Indonesia is a rapidly growing digital automotive parts leader, known for its innovative platform and extensive supply chain network. To support our expanding operations, we are seeking qualified professionals fluent in Mandarin to join our team in Indonesia. Below are the job descriptions for our key openings. 1. Middle Office Executive (Mandarin Speaker)

This role acts as the critical bridge between our sales team and the finance/collection function, ensuring operational integrity and financial accuracy. • Key Responsibilities: • Order Verification: Audit all incoming sales orders to verify authenticity, product SKUs, pricing, and quantities. Flag any suspicious or duplicate entries for management.

• Customer Confirmation: Proactively contact customers to confirm order specifics and resolve any discrepancies between salesperson records and actual client needs. • Payment Coordination: Manage customer communication via WhatsApp/WeChat groups, providing clear payment instructions and documenting all interactions. • Accounts Receivable: Monitor payment due dates, issue timely reminders, and follow up persistently on overdue accounts until collection is complete.

• Reporting: Maintain accurate records of verified orders and prepare weekly collections reports for leadership. • Requirements: • Fluent Mandarin (Putonghua): Essential for daily communication with China-based management and Mandarin-speaking clients.

• Strong attention to detail and ability to identify irregularities. • Proficiency in Excel, Google Sheets, and digital communication tools (WhatsApp/WeChat). 2. Auditor (Mandarin Speaker)