Deskripsi pekerjaan
Posisi Junior Manager menuntut Anda untuk mendampingi Manajer dalam mengawasi dan mengelola operasional harian properti secara keseluruhan. Peran ini memegang tanggung jawab besar dalam memastikan seluruh departemen berjalan secara selaras, efisien, dan mematuhi standar prosedur operasional (SOP) perusahaan. Tanggung jawab harian meliputi pengawasan dan koordinasi kinerja staf, pemantauan tingkat kepuasan tamu, serta penanganan keluhan atau kendala operasional secara profesional. Anda juga akan terlibat dalam penyusunan jadwal staf, pengelolaan kebutuhan tenaga kerja, pengawasan kebersihan dan pemeliharaan properti, serta manajemen inventaris dan pengadaan barang bersama vendor. Selain itu, Anda bertugas menyusun laporan operasional harian maupun mingguan untuk manajemen, membantu penerapan kebijakan perusahaan, serta mengambil alih tanggung jawab operasional penuh ketika Manajer berhalangan hadir.
Tanggung jawab: Assist the Manager in overseeing the daily operations of the property; Ensure all departments operate smoothly and according to company standards and SOPs; Supervise and coordinate staff to ensure good performance and service quality; Monitor guest satisfaction and handle guest complaints or operational issues; Assist with staff scheduling, attendance, and manpower requirements; Coordinate with Housekeeping, Front Office, Maintenance, and other departments; Monitor property cleanliness, maintenance, inventory, and operational needs; Assist with purchasing and coordination with vendors when required; Prepare daily or weekly operational reports for management; Support the Manager in implementing company policies and improving operational efficiency; Take responsibility for daily operations when the Manager is unavailable.
Kualifikasi: Previous experience in hotel, villa, resort, or hospitality operations; Good leadership and communication skills; Able to manage and coordinate a team; Strong problem-solving and organizational skills; Able to work independently and make appropriate operational decisions; Good command of English is preferred; Willing to work on-site and according to operational requirements; Berpengalaman; Diploma; Maksimal 40 Tahun; Kandidat wajib upload foto; Kota sesuai penempatan kerja (Kab. Badung).
Tanggung jawab
- Assist the Manager in overseeing the daily operations of the property
- Ensure all departments operate smoothly and according to company standards and SOPs
- Supervise and coordinate staff to ensure good performance and service quality
- Monitor guest satisfaction and handle guest complaints or operational issues
- Assist with staff scheduling, attendance, and manpower requirements
- Coordinate with Housekeeping, Front Office, Maintenance, and other departments
- Monitor property cleanliness, maintenance, inventory, and operational needs
- Assist with purchasing and coordination with vendors when required
- Prepare daily or weekly operational reports for management
- Support the Manager in implementing company policies and improving operational efficiency
- Take responsibility for daily operations when the Manager is unavailable
Kualifikasi
- Previous experience in hotel, villa, resort, or hospitality operations
- Good leadership and communication skills
- Able to manage and coordinate a team
- Strong problem-solving and organizational skills
- Able to work independently and make appropriate operational decisions
- Good command of English is preferred
- Willing to work on-site and according to operational requirements
- Berpengalaman
- Diploma
- Maksimal 40 Tahun
- Kandidat wajib upload foto
- Kota sesuai penempatan kerja (Kab. Badung)
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- D3
- Gaji
- Negosiasi