IT Staff

About the role PT NATUREPACK ESSENTIALS INDONESIA' is seeking an experienced IT Staff to join our team in Kendal, Central Java. As an IT Staff, you will be responsible for providing technical support and maintaining the company's IT infrastructure to ensure efficient and reliable operations. What you'll be doing Providing technical support and troubleshooting for all IT-related issues, including hardware, software, and network-related problems

Maintaining and monitoring the company's IT systems, including servers, workstations, and network equipment Assisting with the installation, configuration, and maintenance of software applications and systems Ensuring the security and integrity of the company's data and information systems

Collaborating with cross-functional teams to understand and address their IT needs Staying up-to-date with the latest technologies and trends in the IT industry What we're looking for

Minimum 2 years of experience in an IT support or technical role Strong troubleshooting and problem-solving skills Proficient in the use of common software applications, including Microsoft Office suite

Basic knowledge of network administration, server management, and IT security best practices Excellent communication and interpersonal skills to effectively collaborate with both technical and non-technical stakeholders A proactive and customer-oriented approach to providing IT support