Deskripsi pekerjaan
A specialized role within the airline industry focusing on reservations and ticketing operations. The staff member is expected to manage flight bookings, handle fare calculations, and process ticketing transactions with high accuracy. This position requires a deep understanding of GDS and airline reservation systems to facilitate smooth customer service. The incumbent must be capable of managing complex tasks such as reissuance and refunds while maintaining professional communication standards in English.
Kualifikasi: Previous experience in airline reservations and ticketing; Familiarity with GDS and/or airline reservation systems; Good understanding of fares, reissuance, refunds, and ticketing procedures; Strong attention to detail; Customer service skills; Good communication skills and command of English; Able to work well independently and as part of a team.
Kualifikasi
- Previous experience in airline reservations and ticketing
- Familiarity with GDS and/or airline reservation systems
- Good understanding of fares, reissuance, refunds, and ticketing procedures
- Strong attention to detail
- Customer service skills
- Good communication skills and command of English
- Able to work well independently and as part of a team
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi