Functional Consultant - Dynamics 365 FO

- Gather, analyze, and document business requirements from stakeholders and translate them into functional specifications. - Conduct business process analysis, process mapping, and fit-gap analysis to identify business needs and recommend appropriate ERP solutions. - Participate in end-to-end ERP implementation projects, including requirement gathering, solution design, configuration, testing, training, deployment, and post-implementation support.

- Configure and support Microsoft Dynamics 365 modules based on business requirements and best practices. - Collaborate with technical consultants and developers to ensure successful solution delivery. - Prepare functional design documents, business process documentation, SOPs, and user manuals.

- Develop and execute test scenarios, support system integration testing, and coordinate User Acceptance Testing (UAT). - Provide end-user training and support change management initiatives to ensure successful system adoption. - Troubleshoot functional issues, provide recommendations, and support users during and after system go-live.

- Identify opportunities for process improvement, automation, and system optimization to enhance business efficiency.