Deskripsi pekerjaan
Astro adalah platform on-demand pertama dan terdepan di Indonesia untuk pengiriman bahan makanan dan kebutuhan pokok dalam waktu singkat yang beroperasi 24 jam sehari dan 7 hari seminggu dengan semangat cepat, berani, serta mengutamakan teknologi. Perusahaan berkomitmen merevolusi kemudahan berbelanja bagi masyarakat. Posisi Frozen Inbound Senior Supervisor bertanggung jawab untuk mengawasi operasional harian inbound produk beku secara menyeluruh, mencakup keakuratan penerimaan barang, ketepatan waktu proses, serta kepatuhan terhadap persyaratan cold chain. Peran ini memegang kendali dalam menjaga efisiensi operasional, mengoptimalkan produktivitas tenaga kerja, serta memastikan seluruh aktivitas inbound memenuhi standar tingkat layanan, kualitas, dan prosedur operasional yang ditetapkan perusahaan.
Tanggung jawab: Oversee daily frozen inbound operations to ensure receiving accuracy, SLA achievement, and compliance with operational SOPs; Ensure proper handling of frozen products in accordance with cold chain, food safety, hygiene, and safety standards; Plan and allocate manpower based on inbound volume and operational priorities to maintain productivity and operational efficiency; Monitor inbound performance, prepare daily reports, and analyze discrepancies, incidents, and performance gaps; Identify operational bottlenecks and implement process improvements to enhance receiving accuracy, productivity, and SLA achievement; Coordinate with Supply Chain, Category, Quality, and Inventory teams to resolve inbound issues and ensure smooth operations; Oversee daily frozen inbound operations to ensure receiving accuracy, SLA achievement, and compliance with operational SOPs; Ensure proper handling of frozen products in accordance with cold chain, food safety, hygiene, and safety standards; Plan and allocate manpower based on inbound volume and operational priorities to maintain productivity and operational efficiency; Monitor inbound performance, prepare daily reports, and analyze discrepancies, incidents, and performance gaps; Identify operational bottlenecks and implement process improvements to enhance receiving accuracy, productivity, and SLA achievement; Coordinate with Supply Chain, Category, Quality, and Inventory teams to resolve inbound issues and ensure smooth operations.
Kualifikasi: A bachelor's degree in a relevant field is preferred; Minimum 5 years of experience in warehouse operations, with strong exposure to inbound processes and at least 2 years of experience at Supervisor level; Strong understanding of end-to-end inbound processes, particularly receiving, quantity verification, discrepancy handling, and inbound planning; Hands-on experience in frozen warehouse operations, with a solid understanding of cold chain requirements, food safety, and proper frozen product handling; Proven ability to lead frontline operational teams, manage shift activities, allocate manpower, and maintain productivity without compromising receiving accuracy; Strong understanding of operational SLAs, performance monitoring, and warehouse productivity indicators; Able to perform basic operational data analysis, prepare reports, and identify performance gaps using numbers and operational metrics; Proficient in Microsoft Office or Google Workspace, particularly Excel and Google Sheets, including formulas and data processing. Familiarity with Google Slides is an advantage; Able to perform manpower planning and basic forecasting based on inbound volume and operational requirements; Strong leadership, communication, and stakeholder management skills, with the ability to coordinate effectively across operational and supporting teams; Resilient, proactive, detail-oriented, and able to make practical decisions in a fast-paced operational environment; Cost-conscious, with a strong sense of ownership and commitment to operational excellence and internal customer satisfaction.
Tanggung jawab
- Oversee daily frozen inbound operations to ensure receiving accuracy, SLA achievement, and compliance with operational SOPs
- Ensure proper handling of frozen products in accordance with cold chain, food safety, hygiene, and safety standards
- Plan and allocate manpower based on inbound volume and operational priorities to maintain productivity and operational efficiency
- Monitor inbound performance, prepare daily reports, and analyze discrepancies, incidents, and performance gaps
- Identify operational bottlenecks and implement process improvements to enhance receiving accuracy, productivity, and SLA achievement
- Coordinate with Supply Chain, Category, Quality, and Inventory teams to resolve inbound issues and ensure smooth operations
- Oversee daily frozen inbound operations to ensure receiving accuracy, SLA achievement, and compliance with operational SOPs
- Ensure proper handling of frozen products in accordance with cold chain, food safety, hygiene, and safety standards
- Plan and allocate manpower based on inbound volume and operational priorities to maintain productivity and operational efficiency
- Monitor inbound performance, prepare daily reports, and analyze discrepancies, incidents, and performance gaps
- Identify operational bottlenecks and implement process improvements to enhance receiving accuracy, productivity, and SLA achievement
- Coordinate with Supply Chain, Category, Quality, and Inventory teams to resolve inbound issues and ensure smooth operations
Kualifikasi
- A bachelor's degree in a relevant field is preferred
- Minimum 5 years of experience in warehouse operations, with strong exposure to inbound processes and at least 2 years of experience at Supervisor level
- Strong understanding of end-to-end inbound processes, particularly receiving, quantity verification, discrepancy handling, and inbound planning
- Hands-on experience in frozen warehouse operations, with a solid understanding of cold chain requirements, food safety, and proper frozen product handling
- Proven ability to lead frontline operational teams, manage shift activities, allocate manpower, and maintain productivity without compromising receiving accuracy
- Strong understanding of operational SLAs, performance monitoring, and warehouse productivity indicators
- Able to perform basic operational data analysis, prepare reports, and identify performance gaps using numbers and operational metrics
- Proficient in Microsoft Office or Google Workspace, particularly Excel and Google Sheets, including formulas and data processing. Familiarity with Google Slides is an advantage
- Able to perform manpower planning and basic forecasting based on inbound volume and operational requirements
- Strong leadership, communication, and stakeholder management skills, with the ability to coordinate effectively across operational and supporting teams
- Resilient, proactive, detail-oriented, and able to make practical decisions in a fast-paced operational environment
- Cost-conscious, with a strong sense of ownership and commitment to operational excellence and internal customer satisfaction
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi
- Batas lamaran
- 26 November 2026