Deskripsi pekerjaan
Floor Supervisor bertanggung jawab mengawasi operasional harian di area restoran untuk memastikan pelayanan berjalan lancar dan memuaskan. Peran ini melibatkan kepemimpinan tim layanan, pemantauan kinerja staf, serta koordinasi dengan bagian dapur dan kasir untuk menjaga standar kualitas layanan dan kebersihan area makan.
Tanggung jawab: Supervise daily restaurant floor operations and ensure smooth service; Lead, motivate, and monitor the performance of service staff; Ensure excellent customer service and resolve guest complaints professionally; Coordinate with the kitchen and cashier to ensure timely and accurate service; Maintain cleanliness, hygiene, and safety standards in the dining area; Conduct staff briefings, assign duties, and monitor attendance; Support the Restaurant Manager in achieving sales and operational targets; Prepare daily shift reports and communicate operational issues.
Tanggung jawab
- Supervise daily restaurant floor operations and ensure smooth service
- Lead, motivate, and monitor the performance of service staff
- Ensure excellent customer service and resolve guest complaints professionally
- Coordinate with the kitchen and cashier to ensure timely and accurate service
- Maintain cleanliness, hygiene, and safety standards in the dining area
- Conduct staff briefings, assign duties, and monitor attendance
- Support the Restaurant Manager in achieving sales and operational targets
- Prepare daily shift reports and communicate operational issues
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi