Deskripsi pekerjaan
The Floor Manager at PT En Prima Food And Beverage in South Jakarta is a leadership role responsible for delivering exceptional service and maintaining operational excellence. You will be the visible leader on the dining floor, supervising front-of-house staff, monitoring service delivery, and ensuring guest satisfaction. This role involves staff training, managing reservations, optimizing guest flow, and ensuring compliance with health and safety regulations to uphold the brand's reputation.
Tanggung jawab: Supervise and manage front-of-house staff; Monitor dining floor operations; Conduct staff training and development programmes; Manage table allocation, reservations, and guest flow; Ensure compliance with health, safety, and hygiene regulations; Handle guest relations and resolve conflicts; Maintain inventory of dining room supplies; Monitor and report on service metrics; Collaborate with kitchen and bar teams.
Kualifikasi: Experienced and dynamic.
Tanggung jawab
- Supervise and manage front-of-house staff
- Monitor dining floor operations
- Conduct staff training and development programmes
- Manage table allocation, reservations, and guest flow
- Ensure compliance with health, safety, and hygiene regulations
- Handle guest relations and resolve conflicts
- Maintain inventory of dining room supplies
- Monitor and report on service metrics
- Collaborate with kitchen and bar teams
Kualifikasi
- Experienced and dynamic
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 01 Oktober 2026