Field Service Engineer Laboratory

Our Opening and Your Responsibilities Key Responsibilities: Install, commission, calibrate, maintain, and repair laboratory instruments; provide training and application support to customers.

Act as a technical advisor by delivering product consultation, application guidance, and regulatory compliance support. Manage service activities (customer visits, reports, CRM updates) and ensure timely completion in line with KPIs. Identify customer needs and drive service business growth (spare parts, contracts, upgrades) in collaboration with sales.

What You Need to Succeed Degree/Diploma in Chemistry, Electrical/Electronic, Instrumentation, Physics, Automation, or related field. Minimum 2 years’ experience in laboratory equipment, scientific instruments, or technical service.

Strong troubleshooting, analytical, and problem-solving skills. Good communication skills with a customer-focused mindset. Experience in installation, commissioning, and maintenance of technical equipment.

Familiar with laboratory or instrumentation equipment is a plus. Basic understanding of project management. Willing to travel across Indonesia.