English Call Center Inbound Perbankan Yogyakarta

1. Education Minimum Diploma 3/Diploma 4/Bachelor's Degree All Majors

2. Experience Experience in online or offline customer service Experience in a Call Center/ Banking/ Service Industry

3. Communication Skills Oral Communication Skills: Telephone communication, clear, friendly, and effective speaking skills. Good Listening Skills: Able to carefully understand customer problems or questions and provide appropriate solutions.

Good Indonesian/English: Good command of the language, and the ability to use polite and professional language. No accents. 4. Knowledge of Banking Services

Banking Regulations and Policies: Understand applicable banking regulations and provide appropriate information to customers. 5. Technology and Computer Skills Call Center System Utilization: Familiarity with call center software and CRM (Customer Relationship Management).