Customer Service
Gaji
Negosiasi
Tipe
Contract
Level
-
Pendidikan
-
Deadline
-
Deskripsi Pekerjaan
Responsibilities: Provide excellent customer service to mall visitors by handling inquiries, complaints, and general assistance. Assist customers with shopping needs, including product recommendations, store directions, and promotions.
Act as a personal shopper by accompanying customers and supporting their shopping experience when required. Handle customer feedback and escalate issues to the relevant departments when necessary. Maintain a professional, friendly, and approachable appearance at all times.
Support mall events, promotions, and customer engagement activities. Record and report customer interactions and service-related issues. Support safety awareness programs and safety briefings for employees and tenants.
Kualifikasi
- Minimum Senior High School (SMA/SMK) or Diploma; Bachelor’s Degree is an advantage.
- Minimum 1 year experience in customer service, hospitality, retail, or personal shopping roles (fresh graduates are welcome to apply).
- Strong communication and interpersonal skills.
- Customer-oriented, proactive, and service-minded.
- Able to work in shifts, including weekends and public holidays.
- Comfortable interacting with diverse customers and working in a dynamic mall environment.
Cara Melamar
Pilih salah satu metode di bawah untuk mengirim lamaran.
Pertanyaan Umum
Informasi tambahan seputar lowongan ini
Lowongan Serupa
Pekerjaan lain yang mungkin cocok untuk Anda
Tidak Menemukan Lowongan yang Cocok?
Jelajahi ribuan lowongan lainnya atau daftarkan diri Anda untuk mendapatkan notifikasi lowongan terbaru.