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Customer Expert

Teleperformance Kuta, Bali

Deskripsi pekerjaan

Customer Expert (Native Korean Speaker) berkesempatan untuk bergabung dengan tim di Bali guna memberikan dukungan penuh kepada pelanggan global, mengembangkan karier internasional, serta menikmati paparan kerja multikultural yang dinamis. Peran ini berfokus pada pelayanan pelanggan dengan memanfaatkan kecakapan berbahasa Korea dan Inggris secara fasih untuk membantu menyelesaikan berbagai kebutuhan serta pertanyaan pelanggan. Perusahaan menyediakan paket kompensasi yang kompetitif, dukungan relokasi beserta visa dan izin kerja, serta peluang pengembangan karier yang luas di lingkungan kerja yang suportif dan inklusif.

Tanggung jawab: Support global customers and provide excellent customer service; Communicate fluently in Korean and English (spoken & written) to handle customer inquiries; Maintain positive customer relationships and deliver professional support in a contact center environment.

Kualifikasi: Open to Foreign Nationals; Fluent level of Korean and English (spoken & written); Experience studying or working in a Korean-speaking environment, or experience communicating with Korean customers/communities, is a plus; Education: minimum Diploma or Bachelor's degree; Experience in Customer Service & Contact Center will be highly valued; Willing to relocate to Bali, Indonesia and onboard by June 2026.

Benefit: Competitive salary package up to 24 Million IDR; Relocation, VISA, and working permit supported; International work exposure; Supportive and multicultural team; Training and career development opportunities.

Tanggung jawab

  • Support global customers and provide excellent customer service
  • Communicate fluently in Korean and English (spoken & written) to handle customer inquiries
  • Maintain positive customer relationships and deliver professional support in a contact center environment

Kualifikasi

  • Open to Foreign Nationals
  • Fluent level of Korean and English (spoken & written)
  • Experience studying or working in a Korean-speaking environment, or experience communicating with Korean customers/communities, is a plus
  • Education: minimum Diploma or Bachelor's degree
  • Experience in Customer Service & Contact Center will be highly valued
  • Willing to relocate to Bali, Indonesia and onboard by June 2026

Benefit

  • Competitive salary package up to 24 Million IDR
  • Relocation, VISA, and working permit supported
  • International work exposure
  • Supportive and multicultural team
  • Training and career development opportunities

Informasi lowongan

Tipe pekerjaan
Full-time
Pendidikan
D3
Gaji
Rp 20.000.000 – Rp 23.000.000 per month

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