CASHIER/WAITER/WAITRESS

Deskripsi Pekerjaan

Tanggung Jawab

• Greeting and Seating: Welcome guests with a warm greeting, assist in seating, and provide menus
• Order Taking: Record food and beverage orders accurately, checking for any modifications or special requests
• Food and Beverage Service: Serve dishes and beverages to customers' tables, ensuring items are presented attractively and in a timely manner
• Payment Processing: Process payments using the point-of-sale system and handle cash transactions with attention to accuracy
• Table Clearing: Clear and clean tables after customers have finished their meals
• Customer Assistance: Address customer inquiries, concerns, and special requests promptly and courteously
• Upselling: Suggest additional menu items or promotions to enhance the dining experience and increase sales
• Team Support: Collaborate with kitchen and other service staff to maintain efficient operations and provide excellent service
• REQUIREMENTS:
• Previous Experience: Prior 3 year experience in cashiering, waiting, or customer service in a cafe
• English Proficiency: Fluent in English, with excellent communication skills to interact effectively with customers and team members
• Customer-Focused: Strong customer service skills with a friendly and positive attitude
• Multitasking: Ability to handle multiple tasks, prioritize, and stay organized in a fast-paced environment
• Attention to Detail: Pay close attention to order accuracy and customer needs
• BONUS:
• Special Dietary Expertise: Experience in preparing and cooking plant-based, vegan, vegetarian, dairy-free, and gluten-free dishes will be an advantage. Your versatility in catering to diverse dietary preferences will enhance our menu offerings
• Multilingual Skills: Proficiency in languages other than English, especially languages spoken by our diverse international community, will be highly regarded
• Food Safety: Knowledge of food safety and hygiene standards is a plus

Benefit & Fasilitas