Deskripsi pekerjaan

PT. Sinergi Berjaya Property is a company operating in the F&B sector. The Captain Floor is responsible for leading the service team, ensuring that restaurant service standards are met, and handling customer feedback professionally.

Tanggung jawab: Lead the service team; Ensure restaurant service standards are met; Handle customer complaints professionally.

Kualifikasi: Minimum education SMA/SMK, D3; Minimum 1-2 years of experience as Captain Floor or similar position in F&B; Male/Female; Leadership skills and ability to coordinate waiter/waitress team; Understand restaurant service standards (SOP) and customer service; Able to handle customer complaints professionally; Good communication, disciplined, honest, and responsible; Able to work individually or in a team; Willing to work in shifts, including weekends and holidays; Neat appearance, friendly, and customer-oriented.

Tanggung jawab

  • Lead the service team
  • Ensure restaurant service standards are met
  • Handle customer complaints professionally

Kualifikasi

  • Minimum education SMA/SMK, D3
  • Minimum 1-2 years of experience as Captain Floor or similar position in F&B
  • Male/Female
  • Leadership skills and ability to coordinate waiter/waitress team
  • Understand restaurant service standards (SOP) and customer service
  • Able to handle customer complaints professionally
  • Good communication, disciplined, honest, and responsible
  • Able to work individually or in a team
  • Willing to work in shifts, including weekends and holidays
  • Neat appearance, friendly, and customer-oriented

Informasi lowongan

Tipe pekerjaan
Full-time
Pendidikan
SMA/SMK
Gaji
Negosiasi

Cara melamar

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