Admin Pilates Studio

About us PT Pika Global Mandiri is a dynamic and growing wellness company dedicated to providing high-quality wellness services to our community. We specialise in pilates and holistic health solutions, creating an inclusive and supportive environment where clients can achieve their fitness goals. Our mission is to transform lives through movement, mindfulness, and professional care. We pride ourselves on our dedicated team, exceptional customer service, and commitment to excellence in everything we do.

About the role We are seeking a dedicated and organised Admin Pilates Studio to join our team in Tangerang, Banten. This is a full-time position that plays a crucial role in ensuring the smooth and efficient operation of our pilates studio. As Admin Pilates Studio, you will be the backbone of our administrative operations, managing day-to-day tasks, client communications, and studio coordination. This role is essential to maintaining our high standards of client service and operational excellence, directly contributing to the success and growth of our studio.

What you'll be doing Managing studio reception duties, including greeting clients, answering phone calls, and handling enquiries in a professional and welcoming manner Scheduling and coordinating pilates classes, managing class bookings, and maintaining up-to-date timetables

Maintaining accurate records of client memberships, attendance, and payments Processing client registrations, renewals, and managing membership databases Handling billing and invoicing tasks, including payment collection and record-keeping

Coordinating with instructors and support staff to ensure smooth daily operations Managing correspondence and communications with clients via email, phone, and in-person interactions Maintaining studio facilities, inventory management, and ordering supplies as needed