Deskripsi pekerjaan
Peran ini bertanggung jawab untuk memberikan pelayanan prima kepada tamu sesuai dengan standar layanan yang berlaku. Anda akan menjadi wajah operasional di area makan, memastikan setiap tamu mendapatkan pengalaman yang memuaskan. Tugas utama meliputi menyambut tamu, menjelaskan konsep buffet, menu, promosi, serta memberikan rekomendasi. Anda juga bertanggung jawab dalam mencatat dan menyajikan pesanan dengan akurat, menjaga kebersihan area makan, melakukan pengaturan meja, serta menangani keluhan tamu dan proses penagihan (billing) sesuai SOP.
Tanggung jawab: Greet and serve guests according to service standards; Explain the buffet concept, menu, promotions, and recommendations; Take, communicate, and serve orders accurately; Maintain cleanliness, table setup, and clearing of dining areas; Handle guest complaints, billing, and support smooth operations according to SOP.
Tanggung jawab
- Greet and serve guests according to service standards
- Explain the buffet concept, menu, promotions, and recommendations
- Take, communicate, and serve orders accurately
- Maintain cleanliness, table setup, and clearing of dining areas
- Handle guest complaints, billing, and support smooth operations according to SOP
Informasi lowongan
- Tipe pekerjaan
- Contract
- Gaji
- Rp 3.800.000 – Rp 4.000.000 per month