Deskripsi pekerjaan
Posisi Travel Ticketing Staff ini ditujukan bagi profesional yang akan berperan sebagai Travel Consultant dan Visa Advisor. Tanggung jawab utama mencakup memberikan konsultasi perjalanan, merekomendasikan produk wisata yang sesuai seperti paket tur, tiket pesawat, hotel, asuransi perjalanan, serta memberikan panduan terkait persyaratan visa bagi pelanggan. Kandidat akan menangani pertanyaan dan pemesanan perjalanan internasional, memastikan akurasi dokumen perjalanan, serta menjaga hubungan baik dengan pelanggan walk-in maupun klien tetap. Peran ini menuntut kemampuan untuk mencapai target penjualan individu, bekerja dalam lingkungan ritel dengan sistem shift, serta memastikan operasional tur berjalan lancar dan memberikan pengalaman pelanggan yang unggul.
Tanggung jawab: Provide travel consultation and recommend suitable travel products such as tour packages, flights, hotels, travel insurance and Visa Requirements; Handle customer inquiries and bookings for international travel; Achieve individual sales targets through excellent service and product knowledge; Maintain strong relationships with walk-in customers and repeat clients; Handle travel documentation and ensure booking accuracy; Stay updated on travel trends, destinations, and promotional offers; Willing to work in a retail environment with shift schedules; Arrange schedules for multiple tours; Ensure smooth operations and excellent customer experience during the tour.
Tanggung jawab
- Provide travel consultation and recommend suitable travel products such as tour packages, flights, hotels, travel insurance and Visa Requirements
- Handle customer inquiries and bookings for international travel
- Achieve individual sales targets through excellent service and product knowledge
- Maintain strong relationships with walk-in customers and repeat clients
- Handle travel documentation and ensure booking accuracy
- Stay updated on travel trends, destinations, and promotional offers
- Willing to work in a retail environment with shift schedules
- Arrange schedules for multiple tours
- Ensure smooth operations and excellent customer experience during the tour
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi