Deskripsi pekerjaan
Posisi Touchpoint Digital Release Specialist bertindak sebagai antarmuka bisnis utama antara Tim Manajemen Touchpoint dan Tim Digital/App Owner. Peran ini memegang tanggung jawab krusial dalam menerjemahkan kebutuhan pengalaman pengguna menjadi persyaratan bisnis yang jelas, mengoordinasikan rilis produk digital pada platform myXL, website, serta webstore secara akurat, tepat waktu, dan memenuhi standar kualitas rilis tertinggi.
Tanggung jawab: Translate touchpoint and experience requirements into clear business requirements for Digital teams; Coordinate onboarding of product assets into XLnet (business side) and website (webstore, web XL); Support backlog prioritization discussions with App Owner; Perform UAT and post-release validation from business and experience perspective; Assess release impact to customer journey and touchpoint performance; Key Output: 1. Final requirement from business with prioritization 2. Release Delivery & Timeline Adherence 3. Business & Experience Alignment 4. Release Quality & Readiness Assurance 5. Post-Release Performance Monitoring 6. Release Governance & Ris.
Tanggung jawab
- Translate touchpoint and experience requirements into clear business requirements for Digital teams
- Coordinate onboarding of product assets into XLnet (business side) and website (webstore, web XL)
- Support backlog prioritization discussions with App Owner
- Perform UAT and post-release validation from business and experience perspective
- Assess release impact to customer journey and touchpoint performance
- Key Output: 1. Final requirement from business with prioritization 2. Release Delivery & Timeline Adherence 3. Business & Experience Alignment 4. Release Quality & Readiness Assurance 5. Post-Release Performance Monitoring 6. Release Governance & Ris
Informasi lowongan
- Tipe pekerjaan
- Contract
- Gaji
- Negosiasi